Reviews (7,148)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

Edited January 9, 2021

Edit: Upon writing this review, I was contacted by their team who helped to remedy the situation. Their response time is quick and they do try to make their customers happy. I can see that they are currently working on remedying the bugs. Original Review: User Interface is fairly straightfoward, however they do have a lot of bugs -- such as their Order Routing feature, Delay in receiving information about the Order from the Print Providers (7+ days), and that the status of their Production (In Progress, or even Printed) is inaccurate and they might not even have the item in stock. I have placed and paid for orders and still been told 7 days later that the item is out of stock. This results in a very delayed alert to the customer, and that is not ideal for small businesses. They don't have a feature to automatically update the stock of items on to your website, and they can't sync with the Printers' inventory. However, if you do choose to use the order routing feature it can be advantageous to do more generic brands. I would not recommend this for brands looking for higher quality products for their customers, since those products are not reliable and often sold out.

kraidesign
Canada
3 months using the app
Printify replied January 8, 2021

We appreciate your update of the review - our team is doing their best to assist you with the mentioned concerns!

May 8, 2020

Cheapest products on the market, very cool! Shipping costs are a bit too high on some products so you can´t sell them profitable but others are very cheap.

Fisherbuds
Austria
3 months using the app
Printify replied May 11, 2020

We appreciate your feedback. We are aware of the fact that some shipping costs may be higher for specific products and specific shipping countries, but we are already working on it and hopefully will be able to reduce those costs is the near future.

December 3, 2022

Ihave Just smartphone using this App to start my online Business so far its been very great ,love it

Alesia's Glowup
Curaçao
3 months using the app
Printify replied December 5, 2022

Thank you for your review!
We are glad to hear that you enjoy our platform and are thankful to have you with us. Wishing you all the success!

Edited November 23, 2023

Shopify doesn't convert the prices I get from Printify, but I've had help with that. Printify should be working on a solution, until they do, I'd give 4 stars ;)

Fermette Douce Sérénité
Canada
3 months using the app
Printify replied November 12, 2023

We're sorry to hear about the challenges you're facing with price conversion 😔. We understand the frustration, and we want to assure you that we're here to help find a solution or provide a workaround. Our team will be in touch with you shortly to understand your specific situation and work towards resolving the issues. Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any additional details or concerns, please feel free to share them, and we'll do our best to assist you. Thank you for your understanding. 🙏

February 25, 2021

It really is an amazing app. Many features to grow your business and many helpful tips. Pricing is good and really helpful for small businesses.

whisperthrash
Greece
3 months using the app
Printify replied February 26, 2021

Thank you for your review, we truly appreciate it!

July 20, 2020

The app works perfectly. The customer support was a little slow, however. But they get their job done in time!

LulaPaws
United States
2 months using the app
Printify replied July 23, 2020

Thank you for your review! We are glad to hear that you are satisfied with our services and we will work on improving the customer support response time. In case you need any help, feel free to reach out to us at merchantsupport@printify.com

March 10, 2023

For someone as technologically inept as myself, this site has been relatively easy to navigate and print my designs.
No need to ask a teenager for advice as to how to do anything here. Very impressed.

Holy Dooley from Gooley
Australia
2 months using the app
Printify replied March 10, 2023

Thank you for your wonderful review!
We are delighted to hear that our platform has been easy for you to navigate and use. We are happy to have been able to provide you with a hassle-free experience, and we appreciate your kind words about our platform. Thank you for choosing Printify as your print-on-demand provider. Wishing you all the best!

Edited January 25, 2016

Initially, the first person who spoke with us from Printify wasn't very nice but then the owner contacted us to make sure everything was improved.
They have a great assortment but I wouldn't rely the entire store on them

El Chavo Store
United States
2 months using the app
May 28, 2017

yes oi like this app very much. i haven't had a chance to really use it but it sounds like its good

Mac Make Up Salina
United States
2 months using the app
Edited January 18, 2021

Where's my review? I want to change my 1 Star review to 4 Stars. Actually, I did get a customer service representative to help me, the next day, after getting only links directing me to self help posts the day I installed the app. So, my first experience with Printify customer service was definitely not good and so was the second time I reached out to them. This time they couldn't give me accurate instructions to set up Printify shipping on my site. I watched the related video and read the post which by the way ends here: Step 4: "Finally, create a new zone in the Shopify shipping settings with all of the 240 countries available and add Printify in Calculated Rates". Does it say HOW to do that? No. Did the customer service representative helped to clarify that 4th step? No. His response was: "Thank you for the update, I have contacted my superior to look into updating our guides. Once we have more information about how to proceed, we will get back to you." I ended up getting help from Shopify. But, since then, my customer service experience with Printify has been good. It's only been a month. Only time will tell.

MONET MERCH
United States
2 months using the app
Printify replied January 19, 2021

Hi there! Just letting you know that the article to which you were referring to has been updated. Thanks for the feedback! :)
https://help.printify.com/en/articles/2788758-how-to-set-up-printify-shipping-calculator