Reviews (7,364)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its cost-effective model that only charges upon sales, ideal for minimizing risk. It offers a wide product range, high-quality items, and user-friendly design tools with seamless Shopify integration. The responsive customer support and reliable fulfillment through multiple providers enhance customer satisfaction. Additional features like AI-assisted product descriptions and a mockup generator boost productivity and focus on creativity.

January 19, 2019

The app is well done and easy to use BUTT I ordered a sample to try their products and they were very poor quality and shipping time took 3 weeks~. As well, I received the wrong item. Would not recommend for quality goods delivered on time.

Munsterandco
United States
20 days using the app
Edited December 9, 2015

Super easy app to use and set up. Opened up our shop, produced a bunch of products and had our first sale within three hours.

Now that some of the products have been shipped and received, I am concerned about quality issues with the printing of the garments.

Also, have had one item sent with a defective zipper and one item where the printing was smeared...tried contacting customer service and ...

How About We Keep Sioux
United States
15 days using the app
November 19, 2015

The app is fairly easy to use once you get the hang of it. However, I ordered some samples of the shirts to see how the final product looked, and it was borderline unacceptable quality, despite the source image being 300dpi and correctly sized for printing.

I may be a fringe case, but still, be sure to get samples before you put items on your store!

Thac Store
United States
14 days using the app
December 29, 2015

Surprised this app has so many positive reviews. First of all our sample order took 6 weeks before we received it and apart from the long wait the quality of the prints on the t-shirts were almost embarrassing. It is true the products are really easy to create but the lack of quality in handling, quality of prints just is not good enough. Perhaps we had bad luck but we have now deleted the app ...

House Of Hustle
United Kingdom
14 days using the app
June 28, 2019

Zero quality control in place. We've gotten nothing but poor-quality prints and samples back. Had to pull all tshirts from our store. And Printify takes no responsibility - they won't even refund you if your order shows up completely shredded (they want you to re-order somewhere else). Don't waste your time.

Morrison Outdoors
United States
11 days using the app
Printify replied July 1, 2019

Our team investigated the request, and we wanted to let you know that a refund was made for the items that came in poor quality. We are sorry again for the inconvenience and ...

October 4, 2015

I cannot recommend this app for some one who is serious about spending all the time required to open a legit store with a good possibility of making sales. I thought this was a good concept, but after spending many hours getting my store setup and looking right I soon realize this was a bad idea. I did a test sale to see how the process would work and to gage shipping times, because in the world ...

City Streets Bikes
United States
8 days using the app
September 5, 2020

The app is nice, the design UI amazing but sadly it's just for show... Multiple problems with vendors and payment technical difficulties just annoyed the $^%^^ out of myself and my customers. Customer support is non-existant. Awful experience and headaches, move on there are much better options.

Jungle Divers Cozumel
Mexico
7 days using the app
Printify replied September 7, 2020

Sorry to hear that you have had such experience with us. Unfortunately we couldn't locate any of your orders in our database, therefore our manager will contact you within 24 ...

December 26, 2022

Regular interrupts by popup seeking feedback on how they are doing. Here's the answer: too many interruptions looking to know how you're doing.

Bait and switch on shipping policies doesn't help either.

Alpen Grove Shop
United States
3 days using the app
January 17, 2024

changing profiles, emails, and creating for beginners is very unintuitive. Customer service is very weak

FLOWER CAT
United States
2 days using the app
Printify replied January 19, 2024

We sincerely apologize for the experience you've had with our support team. We'd like to assist you further and will be reaching out to you soon. Your satisfaction is ...

July 30, 2024

Hi Tech Mart
Pakistan
About 2 months using the app
Printify replied August 2, 2024

Thank you for reaching out!

Would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA

This will help us to find your account and to reach out to ...