Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand platform for its user-friendly interface, wide range of customizable products, and seamless integration with ecommerce platforms. They highlight the consistent product quality, transparent pricing, efficient shipping, and reliable order fulfillment. The customer service team is noted for its quick response and problem-solving abilities. The competitive pricing model is also praised, allowing merchants to control their profit margins, making it suitable for both novices and experienced professionals.

Edited June 22, 2020

Order arrived damaged and after 35 days. Customer service is slow. Website looks fresh and clean but that's about it. No more Printify for my store and customers!

justfluid
Netherlands
8 months using the app
Printify replied June 19, 2020

We are sorry to hear about that. Due to the health crisis, our print providers have been experiencing delays in fulfilment, but due to our efforts, the delays have been considerably reduced now. We value you as a merchant and we want to make sure that you have a good experience with us. Therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.

December 9, 2015

Awesome APP, do the job for you. My only concern is about the support. I consider it very slow and this is very important when you are outsourcing services.

Tee Talent
Canada
7 months using the app
April 25, 2019

The app itself is easy and great to use. Only a couple of complaints. Shipping for sample orders takes FOREVER. Also, it’s confusing (if it’s even possible at all) to make one design available for multiple articles of clothing without doing it manually. I wish from a clients point of view, that I could select a product and then select which design I want on it. Also, they advertise that your logo can go on the garment tag (inner back neck), but I haven’t seen that option on any of the available products yet.

Graphically Hip
Canada
5 months using the app
Printify replied April 26, 2019

Thanks for your review! Shipping depends on products and print providers, as well as your address. Most of products are shipped within 2-5 business days domestically, but may reach up to 30 business days if shipped from far. You can see shipping times here: https://printify.com/shipping-rates/

Regarding inner labels, it is available for particular products and print providers. You see available print area "Neck label" in the product view of the catalog. If you can't find, feel free to ask our support at merchantsupport@printify.com, they will help you out!

April 14, 2020

Very user friendly. Only problem is that shipping costs are far too high. If you're able to print elsewhere and stock items you can ship for a fraction of the cost.

Fifteen Cornwall
Canada
5 months using the app
Printify replied April 15, 2020

We appreciate your feedback. Printify is always looking for ways to improve, therefore, one of our managers will be in touch with you within the next 24 hours to find out how and what things we can improve. Thank you.

March 11, 2019

I just received a couple of sample shirts. I just changed printers from another to printify. I love the platform, the response time and the ease of dealing with Printify. However the print color is not as bright and sharp as the other printer I was dealing with. This has been a disappointment .

HippieMomma
United States
4 months using the app
Printify replied March 16, 2019

Please send your sample photos to merchantsupport@printify.com. We'll investigate the situation and make sure you find suppliers with the quality of print you want.

March 21, 2018

Overall fair. Sometimes they'll let you know after the fact that they are sold out of certain colors so be wary

Lo Paige
United States
4 months using the app
March 3, 2022

They have a Quick easy design tool, and good pricing. App runs smooth with Shopify. All orders have been fulfilled and delivered as promised. Printers have well priced and good quality products but limited options. Would be five stars if I could find a little more business casual wear and/or all over print options from your U.S. based Printers.

Not J03 Mama's Designs
United States
4 months using the app
Printify replied March 5, 2022

Thank you for your feedback! We’re pleased to hear that you find our Mockup Generator easy to use and we’re happy that your experience with our services has gone smoothly. We do have a couple of print providers based in the US that offer an All-over print option and their selection is not as big as our Direct-to-garment printing. Our team is actively working on growing our product catalog, new products are introduced every week. Hopefully, soon we will have more options on All-over printing and other garments for you to choose and so you can grow your business!

June 6, 2023

"Printify is an excellent platform for creating and selling custom products. It offers a wide range of available products, customizable design options, and integrations with various e-commerce platforms. However, I would like to suggest an important improvement to make the platform even more accessible.

It would be highly beneficial if Printify allowed users to lower the profit margin for better sales. Currently, the platform offers fixed margin options, which can limit the possibilities of competitive pricing for those who cannot yet afford the premium plan. By enabling users to adjust their profit margins according to their needs and sales strategies, Printify would create more opportunities for entrepreneurs and small businesses to benefit from the platform.

I understand that the company needs to balance its services and offer premium features for paid subscribers. However, allowing this flexibility in profit margins would also attract more users to the platform and increase business opportunities for everyone involved.

I hope Printify considers this suggestion, as I am confident it would be a significant advantage for the platform and benefit the selling community as a whole. Overall, I remain satisfied with the quality and features offered by Printify and look forward to seeing continuous improvements in the future."

KIUT
Brazil
3 months using the app
Printify replied June 13, 2023

Thank you for your feedback and suggestion! 😊 We appreciate your support and are happy to inform you that Printify already offers the ability to edit profit margins. You can adjust your profit margins according to your needs and sales strategies.

To learn more about how to edit profit margins, please check out this article: https://shorturl.at/fmyFJ

We truly value your satisfaction and would greatly appreciate it if you could update your review to reflect this information. If you have any other questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thank you for being a part of the Printify community, and we look forward to serving you in the future.

November 21, 2021

This app isn't bad, but it isn't one of the greats either. Theres some pretty common problems with platforms like this and they usually have to do with suppliers. To build a cohesive product line on printify, you will need upwards of 3 different suppliers (if you want totes/hats etc) and as a Canadian, running a Canadian based business, I do not understand why none of your North American suppliers carry decent tote bag or beanie options. It's just super limited and spread out, and as all the suppliers are spread out, so are all the items, so if a customer orders 3 items they are going to recieve 3 separate packages on 3 separate days, and pay shipping 3 times. It's entirely flawed in that sense. Other than that, there are just some basic front end design issues that make it annoying.

Primordia
Canada
3 months using the app
Printify replied November 25, 2021

Thank you for the feedback! We will make sure to note down your feedback for future improvements. Best of luck with your sales!

January 24, 2020

I have the opportunity to make designs on a total of 5 POD apps. I have found Printify to the easiest to use if you are a beginner and in the top 2 in pricing. However, Printify has limited designing options compared to some of the others. For example, you can only rotate images but can not flip (mirror) images. Finally, I have only had one order not be filled but Printify's Customer Service Team Resolved the issue quickly, so I give them an A+ IN customer service.

3A Sportz
United States
3 months using the app
Printify replied January 27, 2020

Thank you very much for your review, we truly appreciate your feedback. We will definitely consider the image flipping features for our mockups. Other than that, we hope that you enjoy our services and if you have any more feedback, we are ready to hear it.