Reviews (7,393)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this print-on-demand app for its inventory-free model and wide product range, including a user-friendly design tool and seamless Shopify integration. They highlight the fast shipping, typically 2-5 days, and responsive customer support. The app is recommended for its ease of use, high-quality products, and efficient store management, making it ideal for small businesses expanding their offerings.
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Pour votre bien
Thank you for your feedback. We would be more than happy to get to the bottom of this and improve the service in question.
For us to address this properly, could you please provide a bit more detailed information here - https://printify.typeform.com/to/Pua3qgMA ?
Once the necessary information will be provided, we'll get in touch with you.
I have to give Printify 3 out of 4
Pros
Many options to choose from
Price is great compared to others
Quality is good but not great (shirts)
Customer service answers fairly fast
Cons
Shipping is horrible but that is mostly a DHL problem. Sometimes packages get lost.
Communication is not great. I ordered a shirt and a week went by and nobody bothered to let me know the shirt wasn't in stock till I emailed.
Quality is good not great. I had to add this to both.(issue with black from my experience)
Overall this is a good alternative to pritful who's prices are much higher.
Update*
I can now enter the app. I have received 2 emails from them. I will change the 1 star rating to 3 stars for now. Once I order some samples and see the quality and process, I may amend my rating.
I cant add the app. its been a few days now
I have ordered a sample and never received it and still in a production after 14 days?!!! I had to refund my customer and send the item for free as they were so frustrated.
We are sorry to hear that you had to refund your customer. Due to the current health crisis, our print providers are experiencing some delays in fulfilment (the estimated delays are published on our website). Nevertheless, we want to make it right for you. Therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.
I have the opportunity to make designs on a total of 5 POD apps. I have found Printify to the easiest to use if you are a beginner and in the top 2 in pricing. However, Printify has limited designing options compared to some of the others. For example, you can only rotate images but can not flip (mirror) images. Finally, I have only had one order not be filled but Printify's Customer Service Team Resolved the issue quickly, so I give them an A+ IN customer service.
Thank you very much for your review, we truly appreciate your feedback. We will definitely consider the image flipping features for our mockups. Other than that, we hope that you enjoy our services and if you have any more feedback, we are ready to hear it.
Easy to use, i love the option for uploading a single design to all the products& uploading them can be in single products.
Love the new products, and support is very good, i had a problem with the new product editor, they fixed it in no time, well done!
Update after the new features added:
The new features CRUSHED & TRASHED my store.
Worked days and nights, I did nothing but work on the store and it was great.
Today i uploaded 3 new products with the new product editor.
I was excited to see new products and went ahead and created 3 products.
The new product editor is buggy, design size changed when i previewed in black color for example, and i don't understand why the editor now is with illustrated shirt.
Moving on- designs uploaded, description written, time to sync into Shopify.
From reason unknown i had collections with names i didn't have on my store, and my collections didn't show in Printify's site.
I hit sync and i see it's syncing all the collections with the weird names, where is the cancel button, where is the cancel button? No cancel button..
I couldn't do nothing to stop it, closing didn't as i watched all my work, all my products changing without me wanting them to change..
All in all i have mixed feeling with this one, Obviously what happen in my store doesn't imply to the rest, just look carefully when you sync new products and save product descriptions cause they reset if you sync them with the new editor.
pretty ok
Thank you for your review!
In case you're facing any issues or have any questions, it would be great if you could enter additional information here - https://printify.typeform.com/to/Pua3qgMA and then our team would get in touch with you! 😊
My prints were unfortunately not usable. I need crisp prints on poster sized paper, but they ended up being blurry. I sent my concerns to customer support, they were nice enough even though it took 2 days for a response, but it seems like there were no print experts around them to answer technical, but not too technical of questions. I was told we would try a second round of prints for free which was nice of them, but I still haven't received them, and I don't think it will matter. Printify isn't alone in this but shipping takes forever. I might test them again if I moved on to a different product, but for what I'm doing now they aren't great.
We are sorry to hear that the second order has not arrived yet. Due to the current health crisis, our print providers are loaded with orders, thus, some delays are expected. But we are actively working on reducing the delays as much as possible, and hopefully we will be able to correct that in the near future. Regarding your oder, one of our managers will be in touch with you within the next 24 hours to see how we can make things right for you. Thank you.
The app itself works well - it was very easy to create products and integrate them with Shopify! There was a small snafu with the sample t-shirt I ordered however. The shirt must have been folded when the design was printed on it so there were large, blank white spots across the design. The corners and seams were also all blank since the sewing did not align with the design. Fortunately I reached out to customer care and they responded very quickly. I worked with Tom Otter, the Business Development Manager for Printify, and he was more than willing to solve the issue. I received an apology, full refund, and advice concerning the quality of my products. For future reference, I would recommend staying away from the print supplier "Colorado Timberline" and instead go for the recommended "MWW" for all over print (AOP) products. Also, always order a sample product before making it available to your customers but that's just common sense! So while my first experience didn't go as expected, the response from the Printify team was very much appreciated. Thank you
Update: I received my second trial item, an AOP tote bag, and it was satisfactory: not amazing but not terrible. The print was crisp and the fabric/stitching seemed sturdy enough. The handles were a bit chewed up, as if the machine had nicked them when sewing, but they still seem sturdy. A bit large for a normal tote but there were other sizes offered so that's on me.
Lo único que le falta que la plataforma este en español, de allí todo esta excelente
¡Gracias por tu reseña y por compartir tus pensamientos! Entendemos que la falta de opciones en español puede ser un inconveniente y lamentamos cualquier dificultad que esto pueda causar. Queremos que sepas que estamos comprometidos en expandir y mejorar nuestra plataforma, y aunque no podemos prometer una fecha exacta, estamos trabajando en la posibilidad de ofrecer opciones de idioma en el futuro. ¡Gracias por ser parte de nuestra comunidad y por tu comprensión! 🚀🌎😊