Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand platform for its user-friendly interface, wide range of customizable products, and seamless integration with ecommerce platforms. They highlight the consistent product quality, transparent pricing, efficient shipping, and reliable order fulfillment. The customer service team is noted for its quick response and problem-solving abilities. The competitive pricing model is also praised, allowing merchants to control their profit margins, making it suitable for both novices and experienced professionals.

January 7, 2020

I don't have other to compare to since I have only used Printify. They have good prices on their shirt. So far, they have 20% defect rate but willing to replace the item. Shipping time is inconsistent. Some vendor have excellent turnaround time, some are not. I suggest order a few from different vendors before settling on a provider. The 3 star rating is caused by recurring technical issues, with the most being unable to load design, long lag in load or server down. This is highly inconvenient for someone that has limited time to publish their work. So, overall Printify is good but can be improved in the technology department.

Alt Tab Studio
United States
13 days using the app
September 5, 2022

Major drawback: images don't automatically push/sync with your Shopify store when you create and publish a product. For many of your variants, you'll need to download the images manually and then upload them to Shopify. If you have tons of products you want to print, this will be too time consuming! Consider a different app

verticalsplash.com
United States
9 days using the app
Printify replied September 6, 2022

Thank you for your feedback!
We are sorry to hear about your experience. When it comes to Shopify, all the mockups should be published automatically, unless they are created somewhere else. But we identified your inquiry, and the issue is being investigated by our tech team now. We will get in touch with you as soon as possible.

January 6, 2016

This app is a very good idea. its very easy to use. it has a few kinks. i think this app can improved with a few features such as foil printing, all over printing, the ability to add 2 images to a shirt, Hang tagging, custom labeling. Other than that its a good basic tshirt printing app just needs better options especially with the clothing options

Savor The Sweets
United States
1 day using the app
Edited February 15, 2017

Well they contacted me for my issues I am having and we'll see how things go.
2-15-17

Cool products. Website crashes, long loading periods, items dont load to store. Get your act together and we'll talk Printify. 2-15-17

Mitten Made Ts
United States
1 day using the app
April 28, 2022

I am coming from Printful and I am disappointed there are not many US printers who offer logo (brand) printing. There also needs to be more options for 5XL size printing. Switching POD vendors will mean changings to my brand set up.

BlackSocialCloest
United States
21 minutes using the app
Printify replied April 28, 2022

Thank you for your feedback!
Currently, we have a limited amount of print providers that offer branding, but our team is working on adding new print providers with branding in the future. However, we have quite a few print providers that offer 5XL printing. Our team will reach out to you with more information on this.

August 5, 2019

Seems alright. Prices are OK but there's several things I like other POD apps better for - the design/mockup tool has very, very bare bones features, and no way to add text without uploading it as an image (can't write text on a shirt). There's also no reviews from merchants regarding the different products being offered - I like to know others' thoughts before committing to a particular shirt or even ordering samples (e.g. softness, comfort, actual fit vs. listed size, etc.) so I was bummed to see that's not offered either.

Prices are more competitive than some other POD's but the severe lack of function in the design tool will keep me looking for other print companies.

Gannett Glass Color
United States
19 minutes using the app
Printify replied August 7, 2019

Thank you for your review. Your feedback matters to us. We added your suggestions to our ''wish-list'' and will work on implementing them in the future. Stay tuned and if you need any help, do not hesitate to contact us at merchantsupport@printify.com.

Edited December 20, 2019

The app was nice but then ALL OF MY PRODUCTS DISAPPEARED RIGHT AFTER BLACK FRIDAY & I have so many people who are interested in purchasing now. So devastating and I'm missing out on so much money.

UPDATE:

I got a response days after my original ticket only after I posted this review. I do understand Black Friday brings in a high volume of support tickets. They were able to do some magic and get all of my products back but by that time I had already spent time recreating everything bc my sales couldn't wait. I appreciate the effort.

Superior Brand LA
United States
Printify replied December 12, 2019

Hello. We are sorry to hear about the issue that you've experienced. It looks like a technical problem. Now, it seems like everything is back to normal. Nevertheless, our team is currently investigating the issue and will get back to you within the next 24 hours.

Edited December 2, 2020

The app in Shopify is ok. But the printing quality is not the greatest. Their customer service is decent.

325percent
Canada
Printify replied October 16, 2019

Thank you for the feedback. We are sorry to hear that the printing quality did not meet your expectations. However, we want to make things right, therefore, one of our team members will get in tough with you soon. Thank you.

March 21, 2024

Lola Dupree shop
United States
About 2 months using the app
Printify replied March 26, 2024

Thank you for your feedback. We would be more than happy to get to the bottom of this and improve the service in question.

We'll be reaching out to discuss your specific concerns further. Your experience matters to us.

March 11, 2024

Eternalli
Germany
About 1 month using the app
Printify replied March 12, 2024

Thank you for reaching out!

To better understand the issue at hand and to address it properly, could you please fill out the form here - https://printify.typeform.com/to/Pua3qgMA ?

Once done, our support team will reach out to you directly.