Printify: Print on Demand

I've used this service several times now, various months apart with hopes that it would be better service but no luck. Orders stay 'in production' for up to 2 weeks, causing late orders and upset customers. The 'average order processing' for the specific printers says 2.86 days and 2.54 days but are obviously incorrect.

How can anyone run a successful business when there is no guaranteed processing time for their orders? I currently still have two orders that were sent to production on Sept 3, and today is the 13th and they have yet to ship, and the customers are understandably upset. (I had multiple other orders marked shipped after a week, 10 days, etc.) Other Shopify DTG printing services offer a fairly reliable 4-5 business day turnaround time.

So frustrated and disappointed.

hello thanks very nice

I have used this app for a stickers and some specialty items not available from other providers. I have been very happy with their product and service so far.

So far this it has been easy to add products to my Shopify store and I also like the detailed layout of prices with the added ability to choose from different companies to fulfill my orders!

I've been using the Printify app for some time already, made some sales with it. I like it that their helpdesk staff are mostly friendly like Derek and Alina but i have to give it a 3 stars due to recent issues. Since Friday last week till now, one of my collection is still updating. I can't add new collections, and previously submitted PNG files all ended up messed up. I have stopped using the app and has transit to another app. Given the choice i would love to continue using Printify, but the errors coming one after another is frustrating and the response i keep getting is "we are sorry, we apologize for the issues, etc" It's been 5 days since the issue and it is still unresolved.

EDIT: apparent the problem has been resolved.. but i've already switch to a new app. I might continue using Printify for some orders but the trust is shaken already.

Printify helped me start a clothing business easily. Really love it here.

Best POD service.
Easy to navigate platform. Great customer support. Wide product range. High-profit margins.

Great app.I like the options of different products for print on demand. Also Printify allows me to save my designs on file.

I have switched from another POD to Printify. Excellent quality, fast shipping, great customer service every time. My customers are happy and that makes me happy!

Easy to use,excellent quality products. Customer service is excellent. They answer questions quickly and they will call you if the image quality is poor.