Reviews (7,339)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing online store management. They commend the high-quality and diverse product range, responsive customer support, and efficient fulfillment and shipping processes. Multiple print providers support these features, crucial for customer satisfaction and business growth.
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Thank you for your review! 😊
this makes everything so easy. set and forget.
I wish the app had more graphic design options like printing on sleeves, or an option to put personal names etc.
There is no way to bring forward or send to back the graphics.
Thank you for your review and suggestion! 😊
Update: Printify finally reached out to me, I understand this pandemic has caused a lot of difficulty for many businesses and am updating my review to 3 stars.
Original review:
I’ve contacted them multiple times about tracking information appearing false, my customers are very concerned when tracking has not updated in a 2-5 weeks on multiple orders. When asked why my products aren’t shipping or tracking is invalid they blatantly lie about how long my item has been sitting with no movement stating 5 days when it’s been well over a month. When asked about false tracking for other orders they give me zero answers just telling me to check back in a month with the Local post office. Chat bot is missing I’ve already submitted issues for those products so it seems I’m now unable to make inquiries. I’ve tried multiple times to submit via help center and then am told I’m already being helped so they can’t help me. So ridiculous ever other print on demand company I’ve used during this pandemic has delivered my products, given valid tracking and excellent customer service . Not printify hopefully my customers receive their items it’s doubtful though at this time.
We are very sorry about your experience with us. Seems like there must have been some issues with the tracking info but we want to assure you that your customers will receive the products they ordered. Due to the current health crisis, our print providers are experiencing some delays and our customer support is loaded with requests, thus they may take longer to reply. Nevertheless, we want to make it right for you. This is why, one of our managers will be in touch with you within the next 24 hours. Thank you.
I absolutely love this app! It's so widespread and gives me access to so many different options. It's extremely easy to use and I have choices from lots of apparel with including being able to choice a print provider. I definitely recommend this app!:)
I have been using Printify for my custom printing needs, and I couldn't be happier with the service. The customer service at Printify is always on point. Whenever I've had a question or needed assistance, their team has been quick to respond and incredibly helpful. It's refreshing to work with a company that values its customers and goes above and beyond to ensure satisfaction. With Printify, I feel confident that my orders are in good hands, and I look forward to continuing to use their platform for my printing projects. Highly recommend!
Delighted to hear that you enjoy the provided services. Top-notch support is what we strive for! 😊
Thank you for your review! 💙
Very useful
We appreciate your review, thank you! 🤩
Printify is very easy to use and their customer service has been very responsive when I've had any issues. The pricing can take a bit to understand when it comes to the profit margin. You have to remember to add the production price and shipping price to determine what you're actual profit will be. It would help if the profit would be based off the shipping and production price combined.
Thank you for your review 😊! We appreciate your positive feedback about Printify's ease of use and responsive customer service. Thank you for sharing your experience and thoughts on the pricing aspect. Your suggestion about basing the profit on the combined shipping and production price is valuable feedback. We'll certainly take it into consideration as we strive to improve our platform. If you ever have more insights or suggestions, feel free to let us know. All the best 🚀!
I am new to this print on demand however they make the process smooth. Printify has a large selection and various fulfillment options your customize every item.
Thank you for your review - we're glad to hear you're enjoying our service! :)
Printify helped me immensely during a really stressful time. We had a site error that caused us to need 700+ orders to be imported/manually put in. Phil and his team helped us solve the problem in a timely manner and make sure all orders were put in correctly. Can not speak more highly of their team and customer service!!!
Thank you for your great review!
Customers are the most important thing to us, and we do our best to help them anytime. We are glad to hear that you love our team.
All the best!