I would give a zero if I can. Customer service always responds immediately but no solution will be provided unless it is simple task. They just have a template which they keep using. I sell Posters and Canvas & see below to save your business: 1) Posters (AU, CA, US, NZ and Europe) - Use Printful (they are the best app for posters). I almost ran out of my business/got facebook banned because Printify ships everything from US and it takes like 6 weeks or more for other countries except US. For US, they use UPS mail innovation systems which then gets transferred to USPS and some orders even get lost. Only upside of using Printify for posters it is cheaper but at the risk of disappointing your customers. UK Posters - Prodigi was doing a decent job but it has become very pricy and they do not provide tracking numbers anymore. Very High risk for getting Paypal Complaints. Canvas: UK Prodigi is super expensive, I use Gooten for UK, CA, AU as they are very cheap and better quality. More importantly, Gooten ships from customers destination so it is faster shipping. Printify ships only from US and UK. Circle Graphics (US Canvas Provider); THis is the only good print provider from Printify which I might use or might switch out to Gooten shortly. In short, Use Printful for Posters and Gooten for Canvas if you want to grow your business. Trust me I made 6 figures in sales in last 6 months. Ignore all the 5 star reviews from newbies.

Great customer service, fast response and excellent direction on steps to take to get your store up and running!

Great to work with. Easy to upload your own designs as well. They answer questions very quickly as well. Mockups are pretty much exact.