Reviews (3,584)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for simplifying print-on-demand business operations, allowing focus on design and marketing without inventory worries. They appreciate the seamless Shopify integration, user-friendly interface, and tools like a mockup generator. The app offers a wide range of products and suppliers, reliable fulfillment, fast shipping, and high-quality products. Responsive customer support and minimal learning curve make it ideal for beginners and those seeking rapid growth.
Refine
-
By rating
This app is so broken, it's ridiculous.
- Almost all the same features as 5 years ago, no development happened.
- API has issues and doesn't work properly.
- Product copying issues
- You have no way to look up the products that are synced if you want to link a lot of external products.
- Outages where you are not able to work.
Buy hey, offering a premium subscriptions for not having even basic features working properly is the way to go these days I guess. This app is stuck in the stone age and probably will be there forever.
Even if you try to automate something with a chrome extension because the plugin has a severe lack of features, your limited to the fact that's it's also broken and unreliable. That's crazy, as soon as you have more than the most basic setup, it failes.
If there is a "potential" problem with the order Printify customer service is useless.
I am a premium member. I know what the average printing time and fulfillment time per printer should be.
Sometimes orders are marked as pending, way beyond when they should have been fulfilled/shipped. That indicates a problem.
Printify, does not have a direct phone line to the printeres on their platform to find out what the problem is. Apparently they email the printer and tell us to wait for a few days until we, maybe get an answer.
That is unacceptable. When an Etsy customer is expecting the product to be shipped and its way beyond the ship date, Printify should have a direct phone/chat line to any printer they use, around the world, to find out what the problem is, and when the ETA of the product is to be shipped. I can then go back to my Etsy or Shopify customer and explain, diffuse the situation and if needed adjust the shipping time.
This for me would be a reason to deal directly with printers instead of with Printify (an Aggregator). If they fix this and tweak some things in the Product mockup area they would get a 5 Star review! Btw, for me they are still one of the best POD Print Aggregators out there, but I look forward to improvements!
This is not the experience we want for you 💜!
Delays and limited visibility can make it harder to manage your customers, especially when timing matters. We’re continuously working on improving communication and transparency with our print providers, and your feedback here is really valuable.
Please reach out to our support team so we can take a closer look at your orders and assist further 🙏.
Thanks to Printify I have been able to seamlessly integrate my business across multiple platforms and manage orders in one single location. Highly recommended, highly effective.
Thanks for your feedback 😊! We're glad to hear Printify is helping you streamline your business and manage orders with ease. We appreciate your recommendation 😍!
In the POD space, it's hard to beat Printify - great product selection, a wide range of vendors to choose from, and a pretty smooth integration with Shopify. A+
Appreciate the A+ 🤩! Glad the product range and setup are working well for you, we’re here to keep it running smoothly 💖!
The inability to speak with a person makes seemingly small issues march larger. We have to use Gemini, Youtube, and other resources at times to find the answers to our questions. We understand that they want to keep the cost down and having actual customer service reps to answer a call over mundane issues is expensive. Even Google and Meta have live people to help if only to help escalate issues faster or to the appropriate department. Once we have a steady customer base we are going to look into production on our own as Printify doesn't have the customer support we require at times.
Thank you for your feedback 🙏. While we don't offer phone support, our team is available 24/7 via live chat and email, and we'd encourage you to reach out whenever you have questions. You can also connect with other sellers in our Facebook Rockstars group and the Printify Sellers Club, where mentors work 1:1 with sellers to help grow their businesses. We appreciate you sharing your thoughts with us.
The overall experience is pretty good. But I think the app lack some features aiming to more control over how to organize collections of products. The app should have the possibility for grouping products in folders or collections. This way users can have more control on how we organize and access the products we create.
Thanks for the thoughtful feedback 💜. Better organization tools can make a big difference, and we appreciate you sharing ideas like folders and collections to improve product management ✨.
Very easy to use and the AI tools for better listing titles, tags, etc definitely help bring traction to my online store.
Thanks for your feedback 😊! We're happy to hear you're finding the platform easy to use and that the AI tools are helping support your store's growth. Thanks for being part of Printify 💜!
The app is more flexible than you realize when you first start. You are focused on creating a design and putting it up in Printify, selecting mockups etc. The other tools that help you position, size and pattern are valuable. Like Canva, Kittl, Adobe Express or any other tool for POD, Printify has features you have to stop to learn how to use and understand them. While Printify’s design tools aren’t as comprehensive as platforms like Canva, Kittl, or Adobe Express, they still offer valuable functionality. It’s worth taking the time to learn how to use these features because they can make the difference in the quality and presentation of your design and products.
Appreciate you highlighting that 🙌. Those tools can really elevate the final result once you get familiar with them, glad they’re adding value to your workflow 🚀.
Printify has really made it easy to get into the ecommerce business. All my stores can be monitored from one place. I'm incredibly happy with the ease of set up to publishing to fulfillment. The product catalog is top notch, I can choose products that are within my customers' price ranges with a quality they have grown to expect.
5 Stars
“Printify has been fantastic to work with. The platform is easy to use, easy to navigate, and very simple to customize. The workflow is smooth, the interface is clear, and the catalog is huge — plenty of products and providers to choose from. Great experience so far.”
