Privy ‑ Pop Ups, Email, & SMS

Name: Privy ‑ Pop Ups, Email, & SMS
Brand: Privy Operations
Rating: 4.6 (24886 reviews)

Pricing: From $12/month. Free trial available.
Rating: 4.6 (24,886)
Developer: Privy Operations

Your all-in-one ecommerce platform to grow your sales with popups, email, and SMS marketing.

Shopify businesses use Privy to grow their email & SMS contacts, automate their email marketing, send money-making text messages, and improve their website conversion rates. With Privy, you don’t need to be an expert to design email newsletters, launch website popups, or automate cart saver texts. Privy is built for ease-of-use, so you can spend more time focusing on growing your business. And if you have questions, our support teams are there with you every step of the way.

Easy-to-use drag and drop email editor. Choose from tons of pre-built templates.
Get started with SMS marketing. Send after-signup and cart saver texts.
Dozens of popup display options to grow your email & SMS marketing lists.
Email & SMS automations that work around the clock so you don’t have to.
Email & chat support no matter where you start.

Highlights: Popular with businesses in United States

Campaign types

Abandoned cart, Discounts, Email campaigns, Exit intent, Follow-up emails, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Promotions, SMS campaigns, Welcome emails, Win-back emails

Managing campaigns

Automations, Editor tool, Import and export, Segmentation, Templates

Pop-up types

Announcements, Banners, Cart pop-ups, Countdown timers, Custom pop-ups, Discounts, Email pop-ups, Exit intent, Forms, Games, Newsletters, SMS pop-ups, Spin the wheel

Managing pop-ups

A/B testing, Editor tool, Triggers and rules

Launched

June 24, 2015

Languages

English, French, Spanish, and Portuguese (Brazil)

Pricing

External charges may be billed by Privy Operations separately from your Shopify invoice. Learn more

Basic Convert Plan

$12 / month

Price based on monthly traffic. Displays will be paused if 10,000 pageview limit is exceeded during billing the cycle.

Limited to 10,000 monthly pageviews
Select Convert functionality

15-day free trial

Convert Plan

$24 / month

Price is based on monthly traffic, starting at $24 for up to 10,000 monthly pageviews.

Unlimited Convert functionality
Access to all popup types
Advanced popup targeting
Sync w/ Email Service Providers

15-day free trial

Starter Plan

$30 / month

For up to 1,500 email contacts. Price increases as your email list grows.

Everything in Convert Plan
Full access to email marketing
Unlimited email sends
Advanced targeting & automation

15-day free trial

Growth Plan

$45 / month

For up to 2,000 email contacts & 75 SMS contacts. Price increases as your email & SMS lists grow.

Everything in Starter Plan
Full access to SMS marketing
Advanced SMS targeting & automation

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (24,886)

Overall rating

4.6

Counts per rating level

75% of ratings are 5 stars
19K
17% of ratings are 4 stars
4.2K
5% of ratings are 3 stars
1.2K
1% of ratings are 2 stars
309
2% of ratings are 1 stars
471

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

May 27, 2024

Jose was amazing. Best customer service I’ve ever ever had.! On another note, please improve your user interface with mobile. I could barely send an email through that.

Bobby Schandra

United States

Over 4 years using the app

May 1, 2024

Our company has used several email providers over the years. We have been with Privy for just over a year now and absolutely love it. The customer service is wonderful. They were very helpful in getting us set up, and with every step along the way since then. They are fast to respond, whether in live chat, email or with our customer service rep. They do a great job of educating and giving us ideas. The automations have been a game changer for us. We love being able to search campaigns. Highly recommend.

StudioR12 Stencils

United States

Over 4 years using the app

July 12, 2024

Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!

Tire Supply Network

United States

About 6 years using the app