This app provided a way to let customers ask question on product page directly, that way customers can raise their queries and reach out to the admin directly. When customers makes inquiries, an email goes to admin about their queries.
The admin can either respond the customer via email or post the answer publicly on the product page.
It makes the shopping experience hassle free, reliable and trustworthy.
With the app, the customer can ask as many questions as required for any number of product which will help you get an idea of the most popular products and how to improve them.