Reviews (644)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting average order amounts and sales, particularly during holiday seasons. It is easy to set up and use, allowing for the quick creation of clean and professional-looking product bundles. The responsive customer support via live chat and email is noted for its effectiveness in resolving issues and providing guidance. The app includes features like automatic discount applications and uses existing inventory, enhancing its functionality and positively impacting cart values and conversion rates. Additional support is available through a paid installation service and comprehensive video tutorials and FAQs, which help merchants maximize the app’s benefits.

February 8, 2022

Does exactly as it describes! Faced a tiny issue while setting up, tried it on a brand new listing (draft status), so it didn't show up in preview. I requested for help and the 'automated FAQs' immediately pointed me to the answer. They followed up with an email the next day to check if it was indeed resolved and if I had any other issues I needed help with. (I did have a few other things on my 'wishlist' which weren't crucial.) So i replied with a brief description wondering if it's possible to do this and that and bam! Harpreet helped set each request up in a matter of 30mins each. Very impressive. Thank you so much! Have always been a fan of Bold products and their customer service and will always take a look at what other apps they offer for an inspiration when I want to improve my website. Bundling really helped increase our sales, we should have done it sooner. If you're on the fence, give it a try!

Boss & Olly
Singapore
7 months using the app
BOLD replied February 9, 2022

Thank you for your kind review! We are so happy you are finding such success with the addition of Bundles. Reviews like yours motivate us to work hard to stay on track and provide the best in service! Thank you for choosing Bold!

April 13, 2015

Fast and seamless support with install. I have a few other apps from these guys on my ship and they work like a charm. Highly recommended.

Mommylicious Maternity
United States
7 months using the app
April 29, 2016

Great job, great app! Very fast turn around to install app for us, would highly recommend Bold to anyone. Thanks Mohammad!

Mindi Oaten Art
Canada
7 months using the app
July 31, 2019

Great app, the support is really good ! I had a problem and had an answer quickly that fixed it. Really happy

Gualap
Belgium
7 months using the app
BOLD replied August 2, 2019

Hi there! Thanks so much for the review. We're happy to hear that our team could resolve your issue in a timely manner and loom forward to working with your store in the future.

Please let us know if your need anything further from here!

April 29, 2020

I rate the app itself at a 4 just on customization ease etc. I rate an overall 5 for their customer support. During a time where there are limited staff in various companies. Ihave experienced exceptional if not the best customer support with Bold. Chat is the easiest and quickest way to get my issues addressed and solved. Email works as well but i always prefer the chat. Everyone Ihave dealt with have been curteous, quick to find a solution and when it is out of their hands or knowledge they direct me where to go. Their developers also are quick to fix anything I nor the agent can. running a business always comes with surprise problems i always hope if i do it is with their products (thought seldom is their products are great) just because it is the least stressful to solve.

Breastbud
United States
7 months using the app
January 6, 2022

Great! Support was helpful, even with install help three different times. I'd happily suggest this service to anyone.

Bebe au Lait
United States
7 months using the app
BOLD replied January 10, 2022

We are so glad to hear you are enjoying Bold Bundles! We are always happy to help! Thanks for taking the time to leave your review, and thanks for choosing Bold!

May 24, 2018

App is great the look of the bundles is very clean.

Pacific Coast Outlet
United States
7 months using the app
June 15, 2016

Great App, Very easy to create bundled promotions. Super Handy

Gurusgadgets
Singapore
7 months using the app
November 6, 2015

Awesome application and very quick turnaround on the custom install

http://bodysurfonline.com

Bornwithgills
Australia
7 months using the app
March 6, 2014

Great App, I wish this was a standard feature on Shopify.

CityTees - Phoenix Apparel, LLC
United States
About 9 years using the app