Reviews (644)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting average order amounts and sales, particularly during holiday seasons. It is easy to set up and use, allowing for the quick creation of clean and professional-looking product bundles. The responsive customer support via live chat and email is noted for its effectiveness in resolving issues and providing guidance. The app includes features like automatic discount applications and uses existing inventory, enhancing its functionality and positively impacting cart values and conversion rates. Additional support is available through a paid installation service and comprehensive video tutorials and FAQs, which help merchants maximize the app’s benefits.

September 28, 2024

A deeply flawed app. I have used it for over one year and the only thing it does consistently is cause me problems.

Bundle discounts sometimes appear on the cart page, and sometimes do not. With one of my current bundles, the discount is applied to two of the items, but not the third.

Other times, not all of the products in the bundle are actually placed in the cart. Even after contacting Bold support they were unable to find a solution.

This is absolutely not worth the headache, especially for $29.99 monthly. I am uninstalling now and not using any other Bold products.

Spycraft 101
United States
Over 2 years using the app
September 10, 2024

The team was accommodating; they worked with us to set everything up and see if the app worked for us.

Highly recommend.

Swellfish Outdoor Equipment
Canada
34 minutes using the app
November 8, 2023

Purchased the premium for years. Updated our theme and had trouble. Bold team added the app to theme but created several issues across the store. When asked to resolve the new issues we were directed to contact the theme developers as Bold was unable to find a work around. The theme developer won't work on app integration bugs. Spent 2 days trying to find a Shopify expert, only to give up on the app entirely. Cancelling the subscription and giving up on bundles.

ShopMFA.com
United States
About 4 years using the app
BOLD replied December 19, 2023

Thank you for taking the time to write in with your review. We are sorry for the experience you had with Bundles. While Bold makes every effort to integrate with 99% themes, sometimes an unexpected conflict can occur. Thank you for your cooperation while our team investigated. We are very sorry for the inconvenience this issue caused and wish you every success.

October 31, 2023

Bold Bundles provide the best way to manage multiple products as part of one or many bundles! Presentation to the customer is clear and clean so they really appreciate the package. For us, Bold's support is amazing and they have helped us get everything set up and running perfectly! This is the best app for bundles.

Element Fire Extinguishers
Canada
About 2 hours using the app
BOLD replied December 12, 2023

Thank you so much for your kind words about Bold Bundles and our support team! We are so glad to have you as our merchant and look forward to watching you grow. Thanks for choosing Bold!

October 29, 2013

This app is great, it has allowed us to increase our promotion options and has already resulted in a sale. Add to that the bonus of a staff that is actually willing to help and we don't regret the decision at all.

Soaring Heart Natural Bed Company
United States
Over 8 years using the app
February 26, 2014

The Product Bundle app is exactly what we needed! We received quick, friendly support in getting this installed. It's super easy to use and great added benefit to our store!

P31 Bookstore
United States
Over 7 years using the app
September 13, 2013

Great app and effective for raising avg. order sizes.

Garage Door Nation
United States
Over 6 years using the app
May 19, 2014

Love it! Gives great Amazon-like features at a good price.

TBC Store
United States
About 5 years using the app
March 4, 2014

Everything works great and while I have had trouble with the email customer service, the live chat is excellent!

The main problem is that you can't have one product in two bundles (due to the nature of the app), but I've been told they're working on it.

Otherwise it's a great app that works well. When setting up a shopify account, be sure to check out Bold Apps.

The Blind Ferret Shop
Canada
Almost 5 years using the app
May 27, 2015

Great app and great customer service. I requested several changes that they made immediately.

I do with I could make more bundle options per collection though!

SafeSleeve
United States
Over 4 years using the app