Overall rating
4
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 5, 2021

This app could potentially be a good however I am yet to comment since I have paid the 25 dollars they wanted to install it, and still not have a working solution.
There support is very slow to respond and I have had a ticket open now for over a week. They have finally come back today and still don't have a working solution. There are other customers who said they have customised this to work in there stores, Its taken me a week to get this installed to then be told there partner company will style and charge us extra.
I wouldn't recommend this company or app.

Yoga Studio Store
United Kingdom
Time spent using app: 10 days
June 16, 2021

Bold Bundles Team is very helpful. They try all the best to solve the problem. However, it is limitation of Shopify default. This Apps does not support Shopify discount codes, they cannot alive to function at the same time. It is really frustrated. This is not the fault of Bold, it is problem of Shopify.

Savefever
Hong Kong SAR
Time spent using app: 16 days
June 14, 2021

The app works pretty well given the limitations I think Shopify creates. There are little intricacies like it does not work from a draft order and some CSS that I didn't love, but support has been fantastic. Harpreet and Challi both made the adjustments to make it perfect for me, and for that reason I am a 5-star review all day!

The Meatery
United States
Time spent using app: About 1 month
BOLD replied June 15, 2021

Thank you kindly for the review. We are so happy that Harpreet and Challi were both there to help. Thank you for choosing Bold!

June 3, 2021

We had a theme update the day before a huge launch and all of the code for the bundles was deleted. Chandan in customer service was so quick to respond and put us in contact with Naman who worked extremely quickly to get us back online. It was awesome service and we can't thank the Bold Bundles team enough!

MR EATWELL
United States
Time spent using app: 4 months
BOLD replied June 3, 2021

Appreciate the kind words! Kudos will be passed along to Chandan and Naman. Thank you for choosing Bold.

May 19, 2021

Support works like magic! Shoutout to Challi who responded my app live chat and quickly fixed the issue!

Emerage Cosmetics
United States
Time spent using app: About 1 month
BOLD replied May 19, 2021

Appreciate the kind words. We'll be sure to pass them along to Challi. Thanks again for choosing Bold.

April 20, 2021

What a poor app, sought help from support which was an email sent back to me which said... " We found 0 helpful articles that solved similar requests from other merchants: Don't forget to check out our online Help Center! " Avoid this app !

Rob Hulford Shop
United Kingdom
Time spent using app: About 3 hours
March 29, 2021

Bold Support has been SUPER helpful – I've had all kinds of really specific questions that they have patiently answered and on more than one occasion they have helped me edit specific code. (A special thank you to Challi today!)

Loud Sisters Shop
United States
Time spent using app: 28 days
BOLD replied March 29, 2021

Thank you for your review. We are so happy that Challi was there to help you! Thank you for choosing Bold.

March 3, 2021

BOLD, please fix all the known issues and ALLOW BUNDLES TO BE SOLD ON GOOGLE AND FACEBOOK. That is correct, once you spend a week setting everything up, the bundles you created CANNOT be sold on Google or Facebook,,,, only your website. Call Bold and ask they why? They don't know. This alone is way strange. Buggy software and bundles cannot have discount codes. Love the fact they have an onboarding person, so you can discover all this in two weeks instead of 5. BOLD, please fix all the items I sent you... but gotta find a bundle app now, so bye!

YOLOtek
United States
Time spent using app: About 1 year
February 2, 2021

Finding the right app can be a challenge. Bold Bundles has an incredible supporting staff that helps make tailoring to your site an easy process. Special shout outs to Stephanie, Bhumi, and Brysen, who continue to provide great assistance to us when needed.

Skipwith Organics
United States
Time spent using app: About 2 years
BOLD replied February 2, 2021

Thank you for your review. We are so happy that Stephanie, Bhumi and Brysen was able to assist you. We are always there to help you when you need us. Thank you for choosing Bold.

December 21, 2020

App isn't always working, we had to apologize and refund clients for paying the full price without the discount. Others didn't buy from us because they had to pay the full price while they should have had a bundle discount.
Took customer service a week and they didn't find what the problem was. Free trial ends tomorrow, we decided not to pay for an app that isn't working.

Çois Cycling Legacy
Belgium
Time spent using app: 13 days
BOLD replied December 22, 2020

Thank you so much for your feedback. We apologize for any technical issues you have experienced using the app. I can confirm that one of our Bundles experts has reached out requesting some information to trouble shoot the issue further.