Reviews (640)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting average order values through effective bundle deals. It's noted for its user-friendly setup and ability to suggest customizable bundles based on customer purchases. The support team is praised for being responsive and helpful with installation and troubleshooting, enhancing both sales performance and customer experience. Merchants also appreciate the automatic inventory updates when bundles are sold, and the clear presentation of bundles to customers.

August 19, 2020

When the app gets uninstalled the code still in the products and it messes it up, beware of this, it's happening with everyone not just one store!

PT Ecom Disruptors
Egypt
5 minutes using the app
July 27, 2018

This company must be owned by shopify ... because its basic usability that shopify does not provide.

Amrapnutrition
United States
5 minutes using the app
Edited January 27, 2020

I installed it to check it out and now my images no longer load on shopping cart page. Tip: To fix this, roll back your cart.liquid code to original code prior to install. On the positive side, their customer service team was responsive and tried to help almost immediately.

Davek Canada
United States
10 minutes using the app
May 7, 2019

WARNING! If you add this app then remove it, their code will 404 your checkout causing serious loss of sales. We aren't the first company affected by this and is very slack on their behalf

Equestrian Performance
United Kingdom
3 minutes using the app
BOLD replied May 22, 2019

Thank you for taking the time to leave a review of our Bundles app - I'm deeply to sorry to hear about the issues that you were facing. I know that one of our specialists has reached out to provide any assistance to resolve any remaining issues. We want to make sure that we're doing as much as we possibly can, so please let us know if there's anything further that we can do to help.

June 5, 2014

The functionality of the app was exactly what we needed. It's straight forward to setup bundles. If you're not a developer it's recommended to purchase their installation setup fee, it will save you a lot of time.

The Nutritionists
Australia
November 13, 2016

All of BOLD products are great, I would say the one downfall is having to pay for installations but it's not enough to take away 5 stars.

The Diy Gang Store
United Kingdom
January 8, 2017

What fantastic customer service! I am very impressed with this app and the support available to help with coding. Great company - Great app!

Sexylittlething
Canada
Edited October 25, 2019

Guri and his team did an amazing job!

We were having issues at first but they jumped on the phone right away and resolved it. Our AOV has gone up 25% after installing this app. I tried quite a few product bundle apps, but Bold's is by far the best one.

Keep up the good work and looking forward to seeing new releases from the Bold team!

Sumo Sleep
United Kingdom
BOLD replied October 28, 2019

Hi there, thank you very much for the review; we're so happy to hear that Guri and some of our other specialists were able to speak with you over the phone to get the app working properly.

We're so glad to hear that you've been able to see such great results from Bundles so far! We look forward to seeing your continued success, and continuing to make the app even better.

November 30, 2013

Most embarrassing performing app on Black Friday I've ever seen. Crashed the entire day and ruined our sale. So pathetic. Highly advise against it as you cannot fully uninstall the app after.

Horrible customer support as well. Non existent in fact. Use Simple Sale for an easy to use discount app.

Oh and BOLD, RESPOND TO EMAILS!

Flex Watches
United States
December 3, 2023

My Store
Lithuania
19 minutes using the app