Reviews (644)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting average order values through effective bundle deals. It's noted for its user-friendly setup and ability to suggest customizable bundles based on customer purchases. The support team is praised for being responsive and helpful with installation and troubleshooting, enhancing both sales performance and customer experience. Merchants also appreciate the automatic inventory updates when bundles are sold, and the clear presentation of bundles to customers.

June 3, 2019

Ruined the coding, dont install this app. Luckily I manually backed up my theme. Otherwise would completely ruin the business! NEVER INSTALL THIS APP!!!

Haven Mattress
Canada
36 minutes using the app
BOLD replied June 5, 2019

Thank you so much for taking the time to leave a review of our Bundles app - our Specialists have reached out to discuss how we can best help. If possible, please check your store's contact email address and we'll be more than happy to do what we can to help out. Thank you for your patience.

July 18, 2015

Worst app ever award! This app created bundle SKU's for all of our 500+ products and lost sales. All of which had to be removed—by hand—after uninstalling the app.

How about a big red button that says "WARNING: This will create new SKU's for all of your products"?!?

Pikoshirts
United States
32 minutes using the app
May 12, 2020

Completely messed up my shop. Do not use the app!! Made really bad experiences with the service and the app

BakeNight
Germany
31 minutes using the app
December 11, 2019

It wasn't a perfect installation. But I guess it can be fixed. I think the big problem is the price. The price is the same as for Shopify, that's just plain wrong. I feel that more and more apps are charging obscene prices.

Hjärtgruppen
Sweden
About 1 hour using the app
BOLD replied December 12, 2019

Hello there. I just wanted to apologize that you had some trouble with the installation - we'd be more than happy to get the app installed for you if you wanted to give it another try. We understand Liquid can be difficult to work with, which is why we have a team of experts on standby ready to help with an app's installation.

Please let us know if you'd like to give the app another shot; we'd be happy to provide you with a new trial to test out all of its features.

Edited May 29, 2019

** Update, after this review, the customer service replied directly and double checked if all damage has been repaired, so prompt customer service, can't say else! I keep the message below like a manual for other users.

When deleting the app, please follow below instructions to totally delete it:

1. Delete all the offers you have made
2. Delete the app
3. Delete all the liquids and snippets, including the hidden Shappify tabs.
4. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}"
5. Go to the product-template.liquid and delete
{%- unless bundle_loaded == 'true' -%}
{%- include 'shappify-bdl-load-bundle' -%}
{%- assign bundle_loaded = 'true' -%}
{%- endunless -%}

OPINARI - Driver's Essentials
Netherlands
38 minutes using the app
BOLD replied May 28, 2019

Thank you so much for taking the time to leave a review of our Bundles app. I'm very sorry to hear about the issues that you were seeing, and I completely understand the severity of the issues.

I can see that our apps specialists have reached out to you, and I hope that we're able to come to a resolution. Thank you so much for your patience in the meantime.

November 8, 2018

It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out!

After installing I discovered that it couldn't do what I needed, This wasn't a problem really so I followed the uninstall instructions. Then We quickly discovered that you could no longer reach the Checkout page. This app had left unnecessary junk code all over the place, entire .liquids and code in the theme.liquid.
After an hour of weeding all this junk out we finally got our site back up and running.
Be careful with this app if you install it, If you change your mind it breaks things on the way out.

Roogenic
Australia
25 minutes using the app
October 28, 2022

We use option and bundles even a plug-in, you are your development, but they are surprisingly incompatible, too ridiculous, incompatible with their own

Mylovestar
United States
24 minutes using the app
BOLD replied October 31, 2022

Thanks for taking the time to write in. Reviews like yours alert us to integrations that may be important to our merchants. I will certainly pass this feedback along to the team.

January 1, 2015

To complicated to install, not as simple as the video. You have to go edit multiple codes and the instructions aren't very clear.

New York's Bathhouse
United States
38 minutes using the app
June 6, 2020

This app is trash. It screwed my theme. No support either. DO NOT DOWNLOAD, IT will damage your store.

Quarial Store
United States
13 minutes using the app
February 14, 2020

It just messed up my product page. Once the code has been modified by this app, you can still delete the app, it wont give you your previous theme back Thank you !

Fest-Market
France
9 minutes using the app