Reviews (644)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting average order values through effective bundle deals. It's noted for its user-friendly setup and ability to suggest customizable bundles based on customer purchases. The support team is praised for being responsive and helpful with installation and troubleshooting, enhancing both sales performance and customer experience. Merchants also appreciate the automatic inventory updates when bundles are sold, and the clear presentation of bundles to customers.

November 18, 2021

We installed the app and it looked like it was going to do the job for us. Once it was loaded and we started to use it created a code red situation, all of our product showed as out of stock. Once we took off the app we realised the code was embedded into the site and we spent the next 4 hours getting developers involved to get it off the site. Do not install this app, we received zero help from the developer and will be contacting Shopify to remove this app from the site.

Crewroom
United Kingdom
About 1 hour using the app
November 20, 2018

SAME THING HAPPENED TO US... (We quickly changed theme to fix, fyi...)

It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out!

Hot Gift Sports
United States
About 1 hour using the app
January 16, 2019

This apps works great on my friends store but in my case it just mess up my whole store, good thing i did backup my theme. Hopefully they will find ways to resolve it.

UniqGoods.ph
Philippines
About 1 hour using the app
July 27, 2015

Product Bundles has the potential to be so great, allowing you to upsell customers to add a related product. However I was just informed (before paying to get the Liquid code installed), it does not work with their Quantity Breaks app!

Clearly this situation needs to be fixed. I sell wedding products which of course brides buy in quantities so naturally this will not work for me. What a wasted opportunity for me and Bold Apps as I had envisioned an array of items which would complement each other.

On a sly note, since this would be the fourth Bold App I have selected, how about they apply their own Bundle and give customers a discount for having two or more Bold Apps.

My Wedding Decor
Australia
About 2 hours using the app
August 23, 2020

DO NOT DOWNLOAD. Created a glitch in my site after downloading. Every price on homepage turned to $19.99 and said Sold Out. No product of mine was sold out or listed at $19.99. This happened immediately after downloading.

Motha Fluffa
United States
44 minutes using the app
April 7, 2019

This app used to work fine, now it doesn't display bundles on one of the side stores we have. Unfortunately I installed it on another store we have before checking the recent issues

After installing I had major issues, tried uninstalling and it breaks the cart process. It leaves unwanted code behind that I had to manually remove to get the shop working properly again.

Here's what I did:
1. Uninstalled the app
2. Deleted the "bold" files in editor (2 files, one .liquid and one .css)
3. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}"
4. ???
5. PROFIT!

Going to try another bundle app, this one is no longer good and uses bad coding practices. Feels like you're being held hostage when you don't want to use the app as their "tutorial" on how to uninstall recommends to just leave the app installed!!! Disgraceful practices.

Supplement Warehouse
Australia
41 minutes using the app
BOLD replied April 10, 2019

Hello there, thank you for your review and feedback. I just wanted to apologize that you ran into some issues with our Bundles app - if you are open to it, we would love to assist you in getting to the bottom of the issue and fixing that right up.

We do understand however if you do not want to. Our team of install experts are always standing by to help with both code installs and uninstalls. At the very least, we would be more than happy to take a look at your store and ensure all of the code has been removed.

We hope to hear from you soon! One of our support specialists has reached out to you to offer assistance in either of these capacities.

June 19, 2020

Our installer needs time to work on this, normally it take 2-3 business days however, our install request went up for this few months due to pandemic. So for now I don't have an exact time frame for you.
hahahahahahhahahahahhahahahhahahahahahahha
really im so angry they took from me more than a hour and in last i have to wait for 3 days

Kaylore.shop
Spain
40 minutes using the app
June 26, 2020

Once installed, the entire store inventory is displayed as sold out!
In the end, no help just a more hustle with the shop.

Lucznik
United Kingdom
39 minutes using the app
July 9, 2020

downloaded this app and it made all my products unseen by customers. I asked for help as no-one could buy anything and they never helped me and I had to pay someone to help me. Horrible customer service !!!

Eat Your Plants
Australia
39 minutes using the app
April 26, 2018

This app sucks. You can only make one bundle per product. Very disappointing.

Guarden
United States
36 minutes using the app