Overall rating Based on 504 reviews
The customer service is outstanding. Before I purchase an app, I always read through the reviews to get genuine feedback of the functionality of the app and more importantly the support for the app. This app worked great and performed well for our recent sale. And when there was an issue, the support team was very responsive and stayed with me until the issue was resolved. Thanks to Navjot and the support team for assistance. Five stars!
K - MALL
I've been using the app in my store with pretty good results. I've increased my conversion rate and average cart value with this app.
Also, the customer support is really great! I had an issue with my google analytics tracking and with the help of Stan & Zach my issue was resolved within 2hrs.
Very impressed by the app and customer support
This is for me the application, by far the best I have installed. It meets my business needs very well. Thank you for the application :)
We installed the app a few weeks ago and have been really liking it. Above all the great features that the app has, the customer support is AMAZING!! Our site needed extra finessing and Val, Kirtana, and Eric have gone above and beyond. It is such a nice feeling to know that you'll get a response in a reasonable amount of time, and know that they'll all that they can to resolve any question or concern. Very impressed!
Aside of the fact the app has amazing features to increase your AOV, There is one person working for BOLD who deserves all the recognition they can get - CODY! What an absolute gem. Not only has he gone above and beyond to help me out with all of my questions, led me through all the steps, but has been an absolute pleasure to talk to all the way through, even in such a stressful week right before Black Friday! Customer service with this app is quick and efficient, once again thumbs up for all the wonderful work that you do!I would like to add Paul to my review as he helped me in a pressing matter-he was great at it-super quick and knowledgeable!Thank you
I've built a lot of eCommerce sites using Shopify, and I'm pretty much always using a Bold App to help boost sales. At the end of the day, the apps are paying for themselves. Excellent customer service, Guri was extremely helpful when I needed some assistance, I wouldn't hesitate to recommend any Bold app - thanks!
Product Bundles are a great way to increase the sales. We are working more closely with the app to get the most out of it. The Bold support team are also nice people. They gave us a good assistance in installing the code.
Great app, super easy to use. Bold have great support as usual too. Thanks so much guys, really enjoying the upsell app!
HOPE MADE IN THE WORLD
I installed this app as a recommendation from a friend, and it has been great so far. Their support has been very valuable and did not have to do anything more than a couple of clicks for its installation. Thanks guys.
O2 Natural Recovery
Bold has the most amazing customer service! Rifat specifically helped fix an issue for us that was highly necessary to get done that same day for a client. We are overly grateful for his help and fast service!