Reviews (290)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this countdown timer app for boosting conversion rates by creating a sense of urgency. They value its cost-effectiveness, customizable features that match store themes, and the ability to hide timers after countdowns. The app is noted for its easy installation and seamless Shopify integration. Additionally, the responsive customer service is frequently commended for quick issue resolution, enhancing its user-friendliness and efficiency.

November 21, 2023

Helpful customer service and the app works perfectly.

StreamShop
Romania
About 12 hours using the app
July 14, 2020

GREEEEAAATTT!!!!!

Insta Beauty Extensions
Canada
About 12 hours using the app
May 3, 2023

I downloaded this app, hoping to add a countdown on our out-of-stock products to inform our customers when the restocks would be. Unfortunately, the countdown doesn't work on out-of-stock products.

The support got back to me super-fast to help when it wasn't showing up. I'm only choosing four stars because the functionality could be better and the fact that it doesn't work on out-of-stock products could have been communicated in the documentation somewhere (or somewhere more obvious, since I spent an hour trying to make it work and couldn't figure it out.)

The Clay Impress
United States
About 6 hours using the app
Conversion Bear replied May 4, 2023

Thank you for the review. Glad to hear that support got back to you quickly. We are always striving to improve the usability and functionality of our app, so we truly appreciate your feedback.

June 26, 2024

wow i love this app

LoyalPets™
Italy
June 12, 2023

amazing app really enjoy it .recommended for every shopify user and take 1000 revies it good to lounch

My Store
Pakistan
About 4 hours using the app
Conversion Bear replied June 15, 2023

Thank you so much for your 5 star rating! We appreciate your kind words about our countdown timer app and are truly humbled that you found it enjoyable and would recommend it to other Shopify merchants. Thank you again for your kind review.

March 25, 2024

Fast response, fixed my problem. Amazing!

SuperXStore
Slovakia
About 1 hour using the app
July 18, 2023

I appreciate how helpful the support team was with my little issue, and everything was solved so quickly! The app does exactly what I need and I'm happy about that.

BINIKINI
Philippines
About 3 hours using the app
Conversion Bear replied July 24, 2023

Thank you for the review and glad that the support team was able to help out so quickly!

April 10, 2024

buena

ARCOIIRYS.STORE
Colombia
24 minutes using the app
September 4, 2020

At first I thought it was another mediocre countdown app... But after the amazing customer service I received I understood that Countdown Bear is a great tool and very serious company that provides to any business highly converting apps!! I ended app adding another app from them! Great apps!

Tellus Mind
Cyprus
About 2 hours using the app
March 30, 2023

so bad!

LandSophia.com
Germany
About 2 hours using the app
Conversion Bear replied March 31, 2023

Thanks for the feedback.

The app is being used by over 5200 Shopify stores at the moment.

Please note that we make use of an automated function to place the app once enabled in your store. On 98% of themes, that works immediately. Having a 100% coverage is not technically possible. As themes widely vary, in some cases a manual install is required. To support the manual install, we offer both a video and a text guide. The average manual setup time is 2:17 minutes.

As per the app deletion - no worries, the app does not inject any code, it is safe to remove.

Last note: I believe Urgency Bear is one of the few stock countdown apps in the app store which is entirely free to use. We provide it as a solution for merchants who do want to use its features and are willing to spend the time needed to set it up properly in their theme.

We completely understand merchants are busy people as we are business owners ourselves. In case you're struggling with the manual setup, our team is always happy to set the app up for you - free of charge.

To complete the integration with your theme, we sent you a collaborator access request - you will find it in your email inbox.

For any further assistance, please reach out to our support team directly via support@conversionbear.com or the live chat available inside the app.