Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Shevaughn has been a wonderful help in getting the customizer to work flawlessly on my website. I can't thank him enough - the app is fantastic for having customers add add-ons to their orders and its a perfect addition to any website!
Hi SNASH JEWELRY,
Thank you for your feedback! We’re delighted to hear that Shevaughn provided wonderful help in getting the customizer to work on your website. It's fantastic to know the app is making it easy for your customers to add add-ons to their orders.
We appreciate your support!
I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!
Hi Bella & Blush,
Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us.
We truly appreciate your loyalty!
Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.
Hi Soul Beadz and Bling,
Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us.
We appreciate your support!
This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!
Hi Krafts & Kettlebells - Shirt Shop & More,
Thank you for your feedback! We're delighted to hear that our app meets your needs. We’re glad that the option setup feature helps streamline your product listings and that our customer service has been quick and responsive whenever you need assistance.
Your satisfaction is important to us, and we appreciate your trust in our app!
Easy to use and a great add on app to increase sales. Excellent support also. Definitely recommend.
Hi Colour and Spice Pty Ltd,
Thank you for sharing your positive experience! We're thrilled that you find the app user-friendly and effective in boosting sales. It's wonderful to hear our support team has been able to assist you.
Thanks for the recommendation!
I've been using this app for years and their support alone has been AMAZING. I was having a small issue with the newest update and support jumped on a zoom call with me within 5 mins with a shared screen and had all my concerns resolved. Happy Customer!
Hi Signs by Caitlin,
Thank you for sharing your experience! We're thrilled to hear that you've been with us for years and that our team was able to assist you promptly. Delivering outstanding customer service is very important to us, and we're glad we could resolve your issue quickly.
We appreciate your continued trust in our app!
I had a great experience tonight using this app. The service I received was topnotch. I was panicking from not being able to figure out what was going on with my subscription. I was walked through getting everything fixed. I'm grateful and I truly appreciate everything!!
Hi Binns Custom Jewelry,
Thank you for sharing your experience! We're thrilled to hear that you had a great experience using our app and that our service was top-notch. It's great to know our team could assist you effectively. Your gratitude is warmly received, and we're here to support you anytime you need help.
Thank you for choosing our app!
Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year
Hi TheArtsOfDani,
Thank you for your feedback! We’re happy to hear that our team has been helpful and quick to assist you with both your theme and the app. Your continued use over the past year means a lot to us.
We appreciate your support!
I have been using this app now for over a year. The customer service is incredible, always quick to reply and nothing is ever an issue. 10/10 from me!
Hi Ted & Stitch Limited,
Thank you for sharing your experience! We're thrilled to know that you've had such consistent support from our team over the past year. Quick and reliable service is our goal, and we're grateful for your rating!
Thanks again!
This has been my go-to app since launching on Shopify in 2020. We've gone through a few updates, and many changes. The app has everything we need for our bakery. We have many, many variations and options to offer, and the support staff is reliable, knowledgeable, and super helpful with our request. I have looked at and tried other apps - none can match up to Product Options and Customizer. Highly recommended.
Hi That's The Cake Bakery,
Thank you for your detailed review and continued support! We're honored to be your go-to app since your Shopify launch. We're also thrilled that our support staff has consistently been reliable, knowledgeable, and helpful. Your high recommendation means a lot to us, and we're committed to continuing to provide you with the best service and features.
Thanks for choosing our app!