PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (991)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for personalized products, enhancing customer interaction and satisfaction. Its flexibility and user-friendly interface allow easy customization with features like conditional logic and upcharges. Seamless Shopify integration and reliable performance are noted, with many using it for years without issues. The customer support is exceptional, responsive, and professional, offering personalized assistance through calls and video meetings, even on weekends and holidays.

April 29, 2026

Excellent support and fast resolution! I ran into an issue where my personalization fields were no longer working, and Lesandra stepped in and fixed everything quickly and efficiently. Not only was the problem resolved right away, but she also had a fantastic attitude throughout the process—friendly, professional, and genuinely helpful.

It’s rare to get this level of support these days. Highly recommend this app, especially knowing their team is there when you need them!

Fun Sign Factory
United States
About 12 years using the app
April 3, 2026

Tremendous customer service experience. The app does exactly what I hoped for, but the communication and help far exceeded what I expected. My life would be easier if this type of support existed for all things. I cannot think of a better experience in customer service that I have had!

RITZY ROSE
United States
Over 10 years using the app
Product Customizer replied April 5, 2026

Thank you so much for your kind words. This truly means a lot 😊 We’re thrilled to hear that the app is doing exactly what you hoped for, and even more so that the support exceeded your expectations 🙌

Providing that level of experience is always the goal, so hearing this really makes our day 💙 If you ever need anything at all, don’t hesitate to reach out, we’re always here to help!

June 9, 2026

Lassandra helped me perfectly with implementing everything I needed. She's amazing. Perfect app :)

Rimora
Netherlands
About 1 month using the app
March 3, 2026

Really helpful support, and the app does exactly what we want it to

Total Clothing
United Kingdom
8 months using the app
Product Customizer replied April 5, 2026

Thank you for your kind words 😊 We’re so glad to hear the support has been helpful and that the app is doing exactly what you need it to 🙌

If there’s ever anything else you need, don’t hesitate to reach out, we’re always here to help 💙

April 1, 2026

Lasandra was a big help in getting my products organized. She was so patient with all my questions. She deserves the 5 stars!

Trendy Toppers for Eyewear
United States
2 days using the app
March 5, 2026

Work great for our products on our store.

BNR Industrial
Australia
Over 10 years using the app
Product Customizer replied April 5, 2026

Thank you for your feedback 😊 We’re so glad to hear the app is working great for your products!

If you ever need any help or have questions along the way, feel free to reach out, we’re always here to help 🙌

January 22, 2026

Have used for years to create product options - support are always quick and efficient.

Pocket Scents
United Kingdom
About 4 years using the app
Product Customizer replied January 26, 2026

Thank you for being a long-time user and for the lovely review! 😊
We’re thrilled to hear the app has been reliable for creating product options over the years, and that our support team continues to be quick and efficient. We truly appreciate your continued trust and support!

January 21, 2026

The app is very easy to use, and the support team is quick and extremely helpful. I use this app on my flower website to allow customers to add personalized messages for their loved ones, and app does exactly what I needed.

Austin Flowers of Romsley
United Kingdom
8 days using the app
Product Customizer replied January 26, 2026

Thank you so much for the thoughtful review! 🌸
We’re delighted to hear the app has been easy to use and that our support team could help quickly. It’s wonderful to know you’re using it to let customers add personalized messages for their loved ones—that’s exactly what the app is made for. We truly appreciate your support!

Edited April 7, 2025

Product Customizer has been very helpful in providing great customization options that fit for my business. Always works, very user friendly and easy. The customer service is always prompt and helpful.

jerseymaids
United States
About 12 years using the app
Edited May 7, 2024

Very useful app, we have sold several products using the custom text input feature. Thanks from the Safety-label team. Thankyou AMAN

Www Safety Label Co Uk
United Kingdom
Almost 11 years using the app