Reviews (1,795)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customizations, especially for personalized items. It simplifies the customization process on product pages, enhancing both the shopping experience and variant management. The user-friendly interface and exceptional support team, known for their quick and effective responses, are frequently praised. Merchants note a significant boost in sales and customer engagement, often recommending the app for its comprehensive features.
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Shevaughn has been a wonderful help in getting the customizer to work flawlessly on my website. I can't thank him enough - the app is fantastic for having customers add add-ons to their orders and its a perfect addition to any website!
Hi SNASH JEWELRY,
Thank you for your feedback! We’re delighted to hear that Shevaughn provided wonderful help in getting the customizer to work on your website. It's fantastic to know the app is making it easy for your customers to add add-ons to their orders.
We appreciate your support!
I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!
Hi Bella & Blush,
Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us.
We truly appreciate your loyalty!
Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.
Hi Soul Beadz and Bling,
Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us.
We appreciate your support!
Excellent customer service , if you have an issue they respond within minutes and usually have everything working very quickly
Easy to use and a great add on app to increase sales. Excellent support also. Definitely recommend.
Hi Colour and Spice Pty Ltd,
Thank you for sharing your positive experience! We're thrilled that you find the app user-friendly and effective in boosting sales. It's wonderful to hear our support team has been able to assist you.
Thanks for the recommendation!
Customer support was very helpful, I had an issue - partly due to an old theme we were using, and they were able to fix quickly. Even provide additional supportive information.
Hi HIGH-5 PRINTWEAR,
Thank you for your feedback! We're glad to hear that our support team was able to resolve your issue quickly and provide extra guidance along the way.
We appreciate your support!
Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year
Hi TheArtsOfDani,
Thank you for your feedback! We’re happy to hear that our team has been helpful and quick to assist you with both your theme and the app. Your continued use over the past year means a lot to us.
We appreciate your support!
Great app to use for custom products. The support is outstanding. I rarely have an issue, but if I do it's fixed in minutes. Thank you and the team for a great experience.
I have been using this app now for over a year. The customer service is incredible, always quick to reply and nothing is ever an issue. 10/10 from me!
Hi Ted & Stitch Limited,
Thank you for sharing your experience! We're thrilled to know that you've had such consistent support from our team over the past year. Quick and reliable service is our goal, and we're grateful for your rating!
Thanks again!
This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!
Hi Krafts & Kettlebells - Shirt Shop & More,
Thank you for your feedback! We're delighted to hear that our app meets your needs. We’re glad that the option setup feature helps streamline your product listings and that our customer service has been quick and responsive whenever you need assistance.
Your satisfaction is important to us, and we appreciate your trust in our app!