Reviews (1,793)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization options, enhancing the shopping experience and boosting sales, especially for personalized businesses. It integrates seamlessly with Shopify, offering features like drop-downs and image uploads, and templates for easy multi-product application. The support team is praised for their quick and effective issue resolution, assisting with setup and customization.

May 15, 2014

The app is a good supplement for the existing product options and variants offered by the shopify platform. Its easy to use and allows unlimited amount of customisations. More importantly, the technical support was excellent. Kim was not only prompt and responsive to my request for help in the initial set up, she was also very patient and helpful. This is contrary to the experience I had with the other developer.

Hallmark of Love
Singapore
About 1 month using the app
February 10, 2014

I am a neophyte and this app was very easy to understand. I had a tough time putting snippets in the right place; one quick email and their support team did it for me! I played around with the options and quickly got them installed. I ended up using a different app only because I needed different functionality. When I wrote to explain and ask how to remove the CS-installed snippets, they got right back to me to explain how. Wonderful team @ Product Customizer.

2ChicNails
United States
24 days using the app
January 27, 2022

App is great to use, the teams are very responsive and helpful. I spoke with several support person over a period of a few days, all are very helpful with improving our listing.

Freshideasstarthere
Canada
18 days using the app
Product Customizer replied January 28, 2022

Hello to our friends from Freshideasstarthere

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

February 10, 2014

I just Download the App, and i'm love.... That's Great Solution for my Business

Home of The Magic Mug
United States
15 days using the app
February 21, 2014

Very helpful app! Simple to set up and easy to use. My shop sells monogrammed jewelry and accessories and being able to set up colors, styles and characters is a big help!

Ella's Closet Boutique
United States
11 days using the app
July 30, 2020

I đin't see PRICE in "Creat new option" on this app , please help me to clear it thank you so much

Soldierconner
Vietnam
10 days using the app
Product Customizer replied August 3, 2020

Howdy! Sean here with Product Customizer. Thanks for the positive review, and for this note! I see we did email you already with this info. Hope that got you what you needed - if not, please email us at support@productcustomizer.com and we are always here to help!

Much appreciated and we hope Soldierconner store is super successful online! :)

Sean & The Product Customizer Support Team

November 19, 2019

I encountered some problems during the installation. It may be that the theme and the app are in conflict. They are very timely and patient to help me deal with it.

leatherpop
China
9 days using the app
Product Customizer replied November 19, 2019

Hello friends from leatherpop!

Thanks so much for this kudos! We love that you recommended our app out there, and that you felt our support was timely and patient. We work hard at providing good support ;) Best of luck to your store!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

September 23, 2022

My website allows for a lot of customization for my customers. There's a piece of this app that's supposed to be hidden for you and the developer and unfortunately customers could see it too! Man reached out the same day I sent the request over, and created this issue ASAP. Quick turnaround time and happy about it! Thank you!

Reg Morgan Designs
United States
5 days using the app
Product Customizer replied September 26, 2022

Hello to our friends at Reg Morgan Designs

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Product Customizer Support Team

January 5, 2020

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LampBeat
Canada
2 days using the app
Product Customizer replied January 6, 2020

Hello friends from LampBeat!

So nice of you to leave us 5 stars on the Shopify app store here! It helps us so much. Hope the app is working well for you, and hope your online store sees huge success!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 9, 2023

Although the app unfortunately did not work for my store as it doesn't allow dynamic pricing, the customer service, and Aman particularly, was incredible. So extremely happy to help and always there to reply to questions. That in itself makes the experience so much better.

Meraki Scrubs
South Africa
1 day using the app
Product Customizer replied November 10, 2023

Hi Meraki Scrubs,

It is great that you were able to leave this review even though our features were not what you were looking for! We know that Aman is an amazing representative, and we are happy that he could guide you through the process.

The Support Team