Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

September 23, 2022

My website allows for a lot of customization for my customers. There's a piece of this app that's supposed to be hidden for you and the developer and unfortunately customers could see it too! Man reached out the same day I sent the request over, and created this issue ASAP. Quick turnaround time and happy about it! Thank you!

Reg Morgan Designs
United States
5 days using the app
Product Customizer replied September 26, 2022

Hello to our friends at Reg Morgan Designs

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Product Customizer Support Team

January 5, 2020

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LampBeat
Canada
2 days using the app
Product Customizer replied January 6, 2020

Hello friends from LampBeat!

So nice of you to leave us 5 stars on the Shopify app store here! It helps us so much. Hope the app is working well for you, and hope your online store sees huge success!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

May 14, 2014

Excellent app to bypass the 100 variant restriction in Shopify. The custom text fields are also very useful for certain applications if you wish to get custom information from a customer for a product. Very useful. Thanks Product Customiser!

Scrubs Surgical Wear
South Africa
1 day using the app
Edited November 3, 2021

It is fairly easy to setup. I had a little trouble using the setup wizard, but the online support was amazing!

Momentum Essentials
United States
About 22 hours using the app
Product Customizer replied November 4, 2021

Hello to our friends from Momentum Essentials

Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
Pushpesh & the Product Customizer Support Team

February 25, 2021

hello i have downloaded the app , i started using it and then i wanted to delete it . but the wizard widget is still showing how can i delete it

pamela sfeir
Lebanon
About 14 hours using the app
Product Customizer replied February 26, 2021

Hello there,

I am Takeen from the PC Dev Team. We regret that you felt like you needed to remove our app and would like to speak with you more about the issue.

As for the Wizard, once it is completed to the end it will stop showing as there is 2 modes (Wizard and Worker mode). The Wizard collects data from your theme so that Worker mode can configure, display and power your customization options just right!

Alternatively, the gear icon in the wizard (top-right) has extra commands, one of which is Exit Wizard which closes the Wizard session without saving. If either is not done then the Wizard will always show as a method of convenience allowing you to pickup wherever you left off.

Looking to hear from you soon as you can contact support and ask for me directly.

-- Takeen

October 13, 2021

I had a problem with my store theme and some customization options that I added to my store and Sheniel jumped in and helped me out with no problem!

Be Impressed Creationz
United States
About 5 hours using the app
Product Customizer replied October 17, 2021

Hello to our friends from Be Impressed Creationz

We’re pleased that Sheniel was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 7, 2015

What it does, it does very well. However, it lacks the ability to change option pricing. It's supposed to be implement in 2015, but as of June, it's not yet available.

nationwideprinting.com
United States
About 1 hour using the app
July 17, 2013

Great app! Thanks for making it work so well! I wish there was a 1-800 number though or a live chat. It's great though!

Choose901
United States
16 minutes using the app
June 29, 2014

We love this Product Customizer App! Since we offer so many options of personalization, the basic Shopify platform was just not enough. This is simple enough to use that even I can do it. And reasonably priced!

White House Monogramming
United States
January 14, 2024

Creative Carpets
United States
2 months using the app
Product Customizer replied January 16, 2024

Hi Creative Carpets,

Thanks for the 4-star review! Feel free to reach out for any assistance!