Product Options & Customizer , 1,617 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features and user-friendly interface. They find the mass application of options to products efficient and ideal for custom product businesses. The app's support team is noted for their quick responses and proactive problem-solving, often directly resolving issues in merchant accounts. Its consistent performance and ongoing improvements have led to numerous recommendations and long-term usage.
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Excellent customer service and very good handling of the app!
HI Pawfectly Collarful,
Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!
10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know.
Thanks Olly.
Hi there SINK GOLF,
Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us!
The Support Team
Super helpful support! We were able to add in custom options for a custom supplement pack which went great.
After trying out several other apps, I finally found one that works seamlessly for my needs. This app is not only functional, but also incredibly easy to use. Its array of customization options allowed me to tailor it perfectly to my brand. When I had a question for customer support, Shevaughn responded promptly and guided me through fixing the issue with clarity. Highly appreciated!
Hi Lavella Handcrafted Candles,
We're glad you shared your feedback! We're happy our app fulfills your needs and we're also thrilled to know our team member Shevaughn provided you with the support you needed. Thanks again for sharing your experience!
Excellent customer support from Shevaughn.
Hello Designer Bee of New England,
We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this!
The Support Team
Just starting out, but so far so good. Very helpful with set up and support.
Hi Chester & Co.,
Thanks for sharing your experience! We're thrilled to hear that things are off to a good start for you. It's great to know that our support team was helpful during the setup process. Thanks again!
The product options and customization process in itself is pretty simple. Had a small hiccup during the process and was resolved by Mr. Deepanjoy from customer support in no time. Highly Recommend.
I've had a great experience with this app & their wonderful customer service!! Highly recommend 10/10!!!
Hi Jassy Creations & Co.
Thank you so much for this wonderful feedback! It's great to hear that you had a 10/10 experience with our app and the support team behind it. We're absolutely thrilled to read this review. Cheers and happy selling!
My name is Shahar, I'm using the Product Customizer app for 5 years with my website. Now I created another website and needed some technical support.
It was easy to schedule a meeting at my time
We started the meeting at the selected time by "Microsoft Teams", it took for Shevaughn and me to solve the issue in a few minutes.
Shevaughn was so patient with me during the meeting and super professional!
it gives confidence to know there is an excellent service and technical support, this is so important.
Thank you Shevaughn and Product Customer team for an excellent app and support.
Hello Shahar,
Wow, this is an amazing review! We so appreciate you taking the time to express your ease of experience with scheduling a meeting with Shevaughn and troubleshooting your issue with quick results. We definitely strive to provide this ease of experience for all of our merchants. Thank you for acknowledging our app and our team! We are here when you need us!
The Support Team
I am a novice user of this product, but from my initial experience, it is certainly superior to similar apps. The customization of the product is easy to set up and use. It only took me under an hour to transfer my products from a different app to Product Options app. It is definitely worth considering if you are in search of a new tool.
Hi Black Box Creations,
Thanks for taking the time to leave us this review! We're very happy to hear that the app is easy to use for a new user. Our development team is very focused on making the app as intuitive as possible, so they will be thrilled to hear this feedback. Thanks again!