Reviews (1,797)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

July 3, 2014

This app is a GOD send. Most of the items in my store require personalization. It's great that my customers can type their names right on the product page. If you're offering personalized items. This app is a must.

Girls Named Tiffani
United States
About 1 year using the app
June 16, 2022

I just installed this app and right away got assistance from Kevon to help me set it up. He worked super fast and understood all my needs. 100% recommend it

Jululu
Canada
About 1 year using the app
Product Customizer replied June 20, 2022

Hello to our friends at Jululu

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.

Tanu & the Product Customizer Support Team

December 16, 2019

This application is incredible and the people that work for them are even better! I received extraordinary support with great communication and superb development. Thank you guys and keep up the good work!

Salman Haye Designs
United States
12 months using the app
Product Customizer replied December 16, 2019

Hello friends from Salman Haye Designs!

SO THRILLED that you left us this top-notch rating on the Shopify app store. We're glad you think our app is incredible and that our support is extraordinary!! :-) We love what we do and hope that Salman Haye Designs is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

August 7, 2015

Product Customizer is a great app - does exactly what I wanted. A lot of my products have variables or personalized options, and this app makes creating and saving them a breeze. I had trouble installing it in my store but the help from the developer was fast and took care of everything. I'm impressed - an economical and effective solution to my variations problem.

Onedaysgrace
New Zealand
12 months using the app
January 23, 2022

The help that I had from Aman was totally outstanding, very very quick response, (I sent an email to them for help and within minutes I had a reply), and even at the weekend, I could not fault the help, advise and support that they have given me. Would totally recommend.

Andrea Fays
United Kingdom
12 months using the app
Product Customizer replied January 24, 2022

Hello to our friends from Andrea Fays

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the star of our support team and we are delighted to know that he was able to assist you above and beyond the call of duty. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Product Customizer Support Team

Edited December 13, 2021

I,CEO OF MOD MODE USE THIS APP TO SELL CUSTOM JEWELRY PRODUCTS! IT'S AN AMAZING APP AND A GREAT WAY TO SALE CUSTOM PRODUCTS. AND THE SUPPORT TEAM IS AWESOME!!!

Mod mode Accessories
United States
12 months using the app
Product Customizer replied December 14, 2021

Hello, friends at Mod mode Accessories

Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support!

Tanu & The Product Customizer Support Team

May 2, 2023

Great app, better customer support. Easy to integrate. Used to add aesthetic drop down menus for customizing products. 10/10!

Sol to Soul Co.
United States
12 months using the app
Product Customizer replied May 5, 2023

Hello to our friends at Sol to Soul Co.

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

July 15, 2021

We had changed our theme which caused some problems with the code. The support was quick to answer and solve our issue!

Foursided
United States
12 months using the app
Product Customizer replied July 19, 2021

Hello to our friends from Foursided

Thank you for leaving us this fantastic review! We are happy we could resolve your issue! :-)

-Melissa & the Product Customizer Support Team

October 17, 2023

un peu compliqué pour moi mais le service client m'a bien aidé

Fast&Tuned
France
12 months using the app
Product Customizer replied October 18, 2023

Salutations rapides et accordées,

Merci d’avoir laissé cette critique fantastique ! C’est formidable d’apprendre que vous avez bénéficié d’un excellent service et que vous avez pu obtenir ce dont vous aviez besoin à partir des options de produit et de l’outil de personnalisation. Faites-nous savoir si vous avez besoin de quoi que ce soit !

L’équipe d’assistance des options de produit et du personnalisateur

February 7, 2020

This app is fantastic ! So easy to install and use. Customer service is 100%
Always respond within minutes.
Thanks guys

Henley & Co Australia
Australia
12 months using the app
Product Customizer replied February 10, 2020

Hello friends from Henley & Co Australia!

Your store is awesome! Glad you think the app is fantastic and easy to install and use -- we think it's great as well! Also, we're proud of our customer support =) Appreciate the top notch review... Hope your Henley & Co Australia products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team