Reviews (1,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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I had a problem with my theme and asked support for help. I thought it would take at least an hour, but it was amazing! Instant service and my problem was resolved in less than 5 minutes. Very good app! I recommend
Hello to our friends from Giocolatê
We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Excellent customer service! First of all, the app is super easy to use and allows my customers to upload photos directly to my site for personalized orders. When I switched themes I had an issue with the app and they helped me right away. Thank you!
Hello to our friends from Cafe Emporos
Thank you so much for leaving us this kind review! We are glad that you love the app and we are glad we could assist you! Thank you for your support :-)
-Melissa & The Product Options & Customizer Team
Great app that is easy to install, set up and use. Helpful shopping features and wonderful tech support!
Hello to our friends at R.O.C.S RV Outdoor Camping Supplies
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Takeen is very helpful and quick to respond with any questions I have. The app works well and is easy to use.
Hello friends from Custom Wheel Builder!
Thanks for the good word here, and the time you took to leave it! So appreciate it. Takeen rocks for sure, so glad he he was able to answer your questions and that the app is working well for you. May Custom Wheel Builder be massively successful!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
AMAZING service. I have attempted to use at least three customizing apps. I am not completely new at this, but I'm not a computer whiz, either. I spent unproductive hours on the other apps trying to figure out their instructions. I had an issue here because I'm not great at coding. Within 5 minutes of sending a request, Nicoz was there to save the day! I really didn't want to have to wait days to play with my store -- and I didn't have to. Within 30 minutes, my site was working perfectly! I am pleasantly surprised and happy.
NEW DAY - I'll have these people on speed dial soon. I told Shevaughn as fast as they respond, I feel like he's in the cubicle next to me (in my kitchen LOL). Actually, someone next to me wouldn't have given me the answer as quickly. Friendly and, most of all, patient. Love you all.
Hello Nature's Sol Market,
It is great to read this review and hear that Nicoz was able to quickly assist you with your customizations! We are here to help whenever you need us.
The Product Options and Customization support team
Super application et super support ! Très rapide pour m'aider, fonctionne correctement et sympathique personnel
Hello to our friends at InstaFollow
Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez Product Customizer et que notre équipe d'assistance a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !
Tanu & The Product Customizer Support Team
This app rocks! SO easy to add unlimited variants to all my products, its very easy to use on the back end. Love the conditional logic and that I can apply a whole group of options (a template) to whole collections of products on my store at once. Highly recommend!
Hello friends from See Product Customizer In Action!
Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use. Sure hope your store is extra-successful online!
-Sean & The Product Options & Customizer Support Team
Perfect app and Awesome customer service very quick to answer. Highly recommended.
Works well for my site! Support is sooo phenomenal thank you so much for helping me with all the issues!
Hello friends from Pawture Co!
Glad we ironed out your install so quickly and that it's working nicely for you! So appreciate the time you took to write this review for us - it means alot! Pawture is a neat store and we hope it sells millions!!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Thank you very much Sheniel for your help with completing our installation. We are very happy with this app and appreciate the quick response time and support from you and your team.
Hello to our friends from Procraft Coffee
We will let Sheniel know that her assistance was greatly appreciated! We are happy we could assist! Don't hesitate to reach out to us with any more queries you may have! :-)
-Melissa & the Product Customizer Support Team