Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

October 13, 2021

I had a problem with my store theme and some customization options that I added to my store and Sheniel jumped in and helped me out with no problem!

Be Impressed Creationz
United States
About 5 hours using the app
Product Customizer replied October 17, 2021

Hello to our friends from Be Impressed Creationz

We’re pleased that Sheniel was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 7, 2015

What it does, it does very well. However, it lacks the ability to change option pricing. It's supposed to be implement in 2015, but as of June, it's not yet available.

nationwideprinting.com
United States
About 1 hour using the app
July 17, 2013

Great app! Thanks for making it work so well! I wish there was a 1-800 number though or a live chat. It's great though!

Choose901
United States
16 minutes using the app
June 29, 2014

We love this Product Customizer App! Since we offer so many options of personalization, the basic Shopify platform was just not enough. This is simple enough to use that even I can do it. And reasonably priced!

White House Monogramming
United States
January 14, 2024

Creative Carpets
United States
2 months using the app
Product Customizer replied January 16, 2024

Hi Creative Carpets,

Thanks for the 4-star review! Feel free to reach out for any assistance!