Reviews (1,798)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

Edited January 22, 2020

Our store was built to provide customized products and we have complicated setup with many custom settings like custom names, images, dates or even paragraph messages just to customize products.
Before we need to have 2 to 3 apps so we can customized a product but in Product Options and Customizer you can have any customization you need. Just Product Options and Customizer for any customization you need.
Plus the support is quick and easy to communicate and give us what we need, thank you Kevon. Highly recommended.

Sparkling Arts
Canada
8 months using the app
Product Customizer replied January 23, 2020

Hello friends from Sparkling Arts!

SO appreciate the time you took to give our application this great review! We are pretty proud of both our app and our great customer service! Glad that Kevon was able to assist. We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 31, 2021

Very easy-to-use functionality included. It even gives you the option to make design changes for each type of field. Other similar apps that I’ve tried require coding. The team is also responsive and supportive. Highly recommend!

Pup Post
United States
8 months using the app
Product Customizer replied February 3, 2021

Hello to our friends from Pup Post

Thank you for leaving this awesome review! We appreciate your support and we are thankful for customers like you.

-Melissa & The Product Options & Customizer Team

April 28, 2015

intuitive app that does what it promises. installation was a breeze using their free setup-service. superfast, friendly and helpful support! more features on their way apparently. choosing this app is a no-brainer

DIAMOND PRIDE
Germany
8 months using the app
August 2, 2022

The rep Shevaughn was very helpful and professional when I couldn't figure out how to fix a product option. Fixed the issue very quickly.

Naja Davis
United States
8 months using the app
Product Customizer replied August 2, 2022

Hello to our friends at Naja Davis

Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

January 11, 2022

Helped me a lot with my sales and the customer service team is amazing they sorted out the issue i had swiftly!

H.A.B's
United Arab Emirates
8 months using the app
Product Customizer replied January 11, 2022

Hello friends at H.A.B's

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

April 20, 2023

Great customer service if you have questions. Quick responses and the app works seamlessly with Shopify.

Overflow Vinyl
United States
8 months using the app
Product Customizer replied April 21, 2023

Hello to our friends at Overflow Vinyl

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

Edited November 6, 2018

This app is reliable and easy to use. I sell customizable products, and the Product Options app is critical for my business. While it may not have quite as many features as other product option apps I tried, it works perfectly without any problems or bugs that I've seen.

Their support is outstanding, and they'll be there to help you with any questions or problems that come up.

Too Cute Decals
United States
8 months using the app
May 26, 2014

This is an amazingly easy and terrific app. I recommend it highly and would use it again in a flash. I have a little different need and wasn't sure Customizer would work. I emailed their support site for help and they responded quickly and so helpfully. When I found out how to use it I was surprised at how simple it was.

gratitudevisit.com
United States
8 months using the app
March 14, 2023

Love how easy to use this application is - and what's even better is the level of customer service and support that you receive with it! Their team is always so quick to help me with any issues.

kulgra
United States
8 months using the app
Product Customizer replied March 15, 2023

Hello to our friends at kulgra

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

July 28, 2022

Aman really helped us by taking the time to explain integration - very good service highly reccomend.

LYNOTT JEWELLERY
Ireland
8 months using the app
Product Customizer replied July 29, 2022

Hello to our friends at LYNOTT JEWELLERY

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team