Reviews (1,786)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

May 18, 2023

This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.

People's Pharmacy
Bermuda
6 months using the app
Product Customizer replied May 19, 2023

Hello to our friends at People's Pharmacy

Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that Sheniel helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

March 1, 2014

Just what I needed. The 100 variant limit from shopify was a little restricting. Product customizer freed me from that limitation and allowed me to offer the deals I need.

Happ-E-Vapes
United States
6 months using the app
Edited July 16, 2019

It is really helpful and the customer service is really good,
thanks and five stars to the great team!

Tashi Handicrafts
Hong Kong SAR
6 months using the app
Product Customizer replied August 19, 2019

Hello friends from Tashi Handicrafts,

What a fun store name you have! Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

March 7, 2014

Lifesaver! Makes adding products with options so much easier and quicker! I sell personalized items so this app has been essential to gather the needed customization options from my customers.

Betsy N Co. Creative
United States
6 months using the app
February 7, 2014

It has saved me so much work. I can easily customise all my products. It reduced maybe 2 weeks work to a days work. Love Product Customizer.

Littlegifts.ie
Ireland
6 months using the app
May 24, 2021

Kevon is super helpful!!! He totally made the whole process so easy and the functions of this app can't be replicated by just signing up with shopify! highly recommend this app and also the customer service!

Polaris Fine Foods
Philippines
6 months using the app
Product Customizer replied May 26, 2021

Hello to our friends from Polaris Fine Foods

Thank you for leaving this awesome review! We are happy Kevon was super helpful! :-) We wish you and your store great success!

-Melissa & the Product Customizer Support Team

June 13, 2013

Most of the products I sell offer personalization and this app handles that beautifully. It's really easy to use, the ability to limit characters is awesome and the ability to store common settings and apply them to multiple products saved me a lot of time.

half-windsor
United States
6 months using the app
September 26, 2022

I really appreciate the customer service with this app. They fixed things right away. I was up and running easily.

Kalmashi
United States
6 months using the app
Product Customizer replied September 27, 2022

Hello to our friends at Kalmashi

Thanks for sharing your review with us and the community. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

January 22, 2014

Very useful. I was looking for this functionality and it adds value to my business

Beer Merchandise
South Africa
6 months using the app
Edited November 18, 2020

The developer was SO helpful with fixing a couple issues we were having. Quick to respond, thorough, and the app is working great. It is very easy to use both for backend and for the customer.

Park Place Bagels
United States
6 months using the app
Product Customizer replied November 18, 2020

Hello to our friends from Park Place Bagels

Thank you so much for leaving us this great review! We are glad you love the app and we were able to assist. We hope your store is super successful online! :-)

-Melissa & The Product Options & Customizer Team