Reviews (1,776)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust customization capabilities, ideal for businesses such as personalized gift shops. It simplifies product management by reducing the need for multiple variants and enhances inventory management. The app supports various customization tools like dropdown lists, checkboxes, and image uploads, and allows bulk application of templates to products for increased efficiency. It is noted for its reliability and strong performance. Customer support is exceptional, with a responsive team available through live chat, email, and Zoom, often providing proactive help to optimize app integration. Merchants appreciate the improved shopping experience and operational efficiency it offers.

June 13, 2013

Most of the products I sell offer personalization and this app handles that beautifully. It's really easy to use, the ability to limit characters is awesome and the ability to store common settings and apply them to multiple products saved me a lot of time.

half-windsor
United States
6 months using the app
September 26, 2022

I really appreciate the customer service with this app. They fixed things right away. I was up and running easily.

Kalmashi
United States
6 months using the app
Product Customizer replied September 27, 2022

Hello to our friends at Kalmashi

Thanks for sharing your review with us and the community. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

January 22, 2014

Very useful. I was looking for this functionality and it adds value to my business

Beer Merchandise
South Africa
6 months using the app
Edited November 18, 2020

The developer was SO helpful with fixing a couple issues we were having. Quick to respond, thorough, and the app is working great. It is very easy to use both for backend and for the customer.

Park Place Bagels
United States
6 months using the app
Product Customizer replied November 18, 2020

Hello to our friends from Park Place Bagels

Thank you so much for leaving us this great review! We are glad you love the app and we were able to assist. We hope your store is super successful online! :-)

-Melissa & The Product Options & Customizer Team

August 31, 2023

Easy to use and staff answer questions fast, very professional app.

Top Harness
Switzerland
6 months using the app
Product Customizer replied September 5, 2023

Hi Top Harness,

Thanks for taking the time to write this review! We're very pleased to hear that the app is easy to use and that the service you received was both prompt and professional!

Thanks again,
Stephanie and the Customer Support Team

February 22, 2019

This app is easy to use, requires minimal coding and the support team behind it is very dedicated to making sure you understand how to use it! I’m really liking it!

The Urban Flair
United States
6 months using the app
November 11, 2021

Super easy to use and support is great Very responsive and have helped me each time something didn't go as expected

Little Wooden Toybox
Australia
6 months using the app
Product Customizer replied November 11, 2021

Hello to our friends from Little Wooden Toybox

Thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
Pushpesh & the Product Customizer Support Team

November 29, 2019

This app is exactly what I needed to help me offer different options for my customized goods. Once you install the app the team does all the coding work automatically without having to ask, makes it super easy! Steven was super helpful answering all my questions and getting me up and running. Look forward to working together for a long time!

Fur-Ever Style
United States
6 months using the app
Product Customizer replied November 29, 2019

Hello friends from Fur-Ever Style!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app is great and that Steven was super helpful. We are pretty proud of both the app and our support team :-) May Fur-Ever Style be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 26, 2022

Sheniel for the Product Customizer app was extremely helpful and helped to get my website running correctly!

Slayed by Jai
United States
6 months using the app
Product Customizer replied March 2, 2022

Hello to our friends from Slayed by Jai

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

Edited August 21, 2020

Makes my products and store profitable. Adds an easy way to customize products. I was looking for an app like this and finally I found it. I am happy to use it at my store perre.mx

Great Support

Perré hecho a mano
Mexico
6 months using the app
Product Customizer replied July 1, 2020

Hello friends from Perré hecho a mano!

We are glad you love the app! It makes our hard work worthwhile! We are also glad that our support team was responsive and helpful to you. We wish you all the success with your store! :)

-Melissa & The Product Options & Customizer Team