Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

August 31, 2023

Easy to use and staff answer questions fast, very professional app.

Top Harness
Switzerland
6 months using the app
Product Customizer replied September 5, 2023

Hi Top Harness,

Thanks for taking the time to write this review! We're very pleased to hear that the app is easy to use and that the service you received was both prompt and professional!

Thanks again,
Stephanie and the Customer Support Team

February 22, 2019

This app is easy to use, requires minimal coding and the support team behind it is very dedicated to making sure you understand how to use it! I’m really liking it!

The Urban Flair
United States
6 months using the app
November 11, 2021

Super easy to use and support is great Very responsive and have helped me each time something didn't go as expected

Little Wooden Toybox
Australia
6 months using the app
Product Customizer replied November 11, 2021

Hello to our friends from Little Wooden Toybox

Thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
Pushpesh & the Product Customizer Support Team

November 29, 2019

This app is exactly what I needed to help me offer different options for my customized goods. Once you install the app the team does all the coding work automatically without having to ask, makes it super easy! Steven was super helpful answering all my questions and getting me up and running. Look forward to working together for a long time!

Fur-Ever Style
United States
6 months using the app
Product Customizer replied November 29, 2019

Hello friends from Fur-Ever Style!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app is great and that Steven was super helpful. We are pretty proud of both the app and our support team :-) May Fur-Ever Style be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 26, 2022

Sheniel for the Product Customizer app was extremely helpful and helped to get my website running correctly!

Slayed by Jai
United States
6 months using the app
Product Customizer replied March 2, 2022

Hello to our friends from Slayed by Jai

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

Edited August 21, 2020

Makes my products and store profitable. Adds an easy way to customize products. I was looking for an app like this and finally I found it. I am happy to use it at my store perre.mx

Great Support

Perré hecho a mano
Mexico
6 months using the app
Product Customizer replied July 1, 2020

Hello friends from Perré hecho a mano!

We are glad you love the app! It makes our hard work worthwhile! We are also glad that our support team was responsive and helpful to you. We wish you all the success with your store! :)

-Melissa & The Product Options & Customizer Team

January 22, 2018

This is a must have for my invitation shop! Papertrailsco.com!
Perfect for custom printed items! :D

Paper Trails Co
United States
6 months using the app
June 20, 2022

Excellent App, I have been able to make my web site look really professional with multiple options available for each product and custom input boxes. Upselling is much easier now. Support is excellent to help you set it up. Highly recommend this product.

Justdogs.shop
United Kingdom
6 months using the app
Product Customizer replied June 22, 2022

Hello to our friends at Justdogs.shop

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

May 22, 2023

Just downloaded the app but so far seems fairly easy to use. Had a little hiccup but support was on it and fixed it very quickly.

Clubb Sports
United States
6 months using the app
Product Customizer replied May 25, 2023

Hello to our friends at Clubb Sports

Thank you for the fantastic review. We're delighted you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 13, 2021

Just started working with this app after trying to find something better than infinite options.. OMG!! I'm so blown away what this app does compare to that one. I had some questions and it got answered WITHIN AN HOUR! every! single! time! It looks SO much more professional, and I'm finally excited to work on everything again!! Thank you so much!

Penguins and Pineapples
United States
6 months using the app
Product Customizer replied July 14, 2021

Hello to our friends from Penguins and Pineapples

We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this!

-Melissa & the Product Customizer Support Team