Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

May 23, 2020

This app saved my life! Shopify does not allow the insertion of customized variants. Excellent app. The technical staff in less than 24 hours also customized me the app for the theme I had. All the requests I sent have been made. Good job.

Typicamente
Italy
6 months using the app
Product Customizer replied May 25, 2020

Hello friends from Typicamente!

So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has worked well for you! We're also super proud of our customer support team. We hope that your store is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 27, 2022

This is a great tool, it helps me receive customize orders without the pain of email and the support team is great and gets back to you really fast. Thank you!

Creations By Her
United States
6 months using the app
Product Customizer replied January 28, 2022

Hello to our friends from Creations By Her

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

July 21, 2019

This app works very well for my store so far. It's fast and very easy to use. Customer support is super helpful. Love it! Thank you

Pawsome Cat Tees
United States
6 months using the app
Product Customizer replied August 19, 2019

Hello friends from Pawsome Cat Tees!

We are so grateful for the 5-star review here on the app store. Glad the app is fast and easy to use for your store. Your cat tees are awesome! Hope your store is massively popular online...

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

March 14, 2016

This app, hands down, is what makes my store possible.

Spotify can limit you with how many variants you use, but when you are dealing with hundreds of options - the guys at Product Customizer really save the day.

I highly recommend this app and thank the team for excellent customer service!

White Clouds Vaping Co
United States
6 months using the app
May 9, 2014

It was so simple to use! I was a little worried about having to insert coding in my liquify to get it to work but the video showing you how to do it was so easy to follow.

Jo's Paperie
Canada
6 months using the app
April 7, 2013

It did everything I needed it to. Easy to install and easy to add options to any product.

Dragonfly Bubble Bath
United States
6 months using the app
August 31, 2013

This app is exactly what we were looking for and works great! We offer personalized products so we needed a way to let customers tell us what they wanted on their products. The text input boxes are perfect. In addition, we use drop-down menu options to let people choose a cause - as a percentage of our sales goes to charity.

The ease and flexibility of the product allows us to save regularly used sets of custom inputs but also do something different for products that need more options.

Thank you so much - love it!

Tara Reed Designs Inc | Let's Personalize It
United States
6 months using the app
May 12, 2022

Great app! Very good customer service and very easy to use. Highly recommended!!! I'm happy to be using it.

Planta Mi Árbol
Costa Rica
5 months using the app
Product Customizer replied May 13, 2022

Hello to our friends at Planta Mi Árbol

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation.

Tanu & The Product Customizer Support Team

September 12, 2022

Great App and great customer support. I needed help and they solved my problem within a few minutes. Would recommend it!

Jacob's Nussmanufaktur
Germany
5 months using the app
Product Customizer replied September 13, 2022

Hello to our friends at Jacob's Nussmanufaktur

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

October 26, 2019

This app is just what I have been looking for. It is simple to use, you don't have to muck around with images and the support is exceptional. I highly recommend giving this app a go!

Original Skinnies
Australia
5 months using the app
Product Customizer replied October 31, 2019

Hello friends from Original Skinnies!

Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was exceptional and the app met the needs of what you were looking for. We love what we do and hope that Original Skinnies is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team