Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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This App is working great, and is very easy to use! Thanks, Product Customizer, you've made my workflow much more efficient for sure!
Not only is this a great app, but the customer support was superb! The installation tutorial was very easy to follow, but did not go so well for me. The theme I had chosen was slightly different and required a little "finesse" in order for it to match my overall theme. I reached out to Product Customizer support and within 1 hour was contacted by an extremely friendly representative (Denis). He immediately understood the issue and made the changes for me just as fast! I highly recommend this product to fellow Shopify retailers.
Does exactly what it describes! This is an amazing plug in to help add fill in options to your listings. Prompt and professional customer service. They had my issue resolved in less than 5 minutes. Highly recommend!
Hello to our friends from Quaint & Crafted LLC
We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is magical. but even more support. Great.
This app is what makes it possible for my customers to order my personalized printables smoothly. I am SO happy with it - it does exactly what it claims and the customer service is awesome. My only wish is that it enabled you to add fields to multiple products at a time, but that does not take away from how very essential the app is for my kind of business and how glad I am that I found it.
This app is perfect for allowing products to be customised by the customer with a an additional cost if necessary. I love that there was not need for installing any code myself, with the installation and upgrade handled totally by the support. The support team's communication is 5* with adjustments to the code being made quickly. This app and the support comes highly recommended in my opinion.
Hello friends from Blonde & Stone!
Appreciate you writing this highly positive review for our app! Our team performing all coding installations for you is one of the perks of our app vs. other similar apps for sure :) It's good for everyone that we make sure it's working for your exact theme, since every theme is so different. Happy that our support team was great for you!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Aman was very efficient and knew his stuff, very helpful. Thanks for your help, solved the problem nice and quickly
Hello to our friends at Scandi Blocks
Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Very impressed with the customer service. They always respond quickly and are willing to help however they can. When I had a theme update all my custom settings for each product disappeared. When I asked for help the company that built the theme told me I would have to manually re-enter everything which would have been many hours of work. I'm so glad I asked Product Customizer team to help- they just reinstalled all my "snippets" into the new theme. I have no idea what this means but they fixed the problem in a fraction of the time it would have taken me. Great app- let's me customize my personalized products easily- does everything I need it to do.
So happy I found shopstorm! We sell home fragrance and have 100+ fragrances.that change regularly, based on the season. Couldn't offer customers to choose from the full list without this app. LOVE the way you can save the variants on on collection and then with one click apply them to another. OMG massive timesaver!!! Incredibly fast and thus far-flawless. A+++
Hands down the most user friendly app and the customer service is awesome and always helpful and nice
Hello to our friends from Politically Correct Tees
Thank you for this amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team