Reviews (1,799)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

July 26, 2022

This app is very helpful for custom products in my store. Aman, in customer service, helped me troubleshoot issues with set-up! He was very professional and prompt. Amazing customer service

Your Pet Nation
Canada
7 months using the app
Product Customizer replied July 29, 2022

Hello to our friends at Your Pet Nation

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

November 24, 2013

This is absolutely phenomenal! Having this integrate into my shopify site is a HUGE boost to the effectiveness and efficiency of the laser engraving side of my business.

MELD Workshop
United States
7 months using the app
March 17, 2014

This is a great app. When I first set up my store, I manually entered each option, which took forever. I would have installed Product Customizer in the beginning if I had known about it. Make it easy on yourself and install it today.

LineArtPrints Store
United States
7 months using the app
December 6, 2015

Love the ap! Support was AWESOME and responded quickly!

Rio De Janeiros Rainbows
United States
6 months using the app
January 26, 2022

Simply the best support I have ever experienced. I wanted some customization and Kevon went above and beyond to help me with that. Really happy with the app and service

DiyosWorld
United Kingdom
6 months using the app
Product Customizer replied January 27, 2022

Hello to our friends from DiyosWorld

We’re delighted to hear that Kevon helped you to fix the issues you were facing with the app. We’ll make sure we pass your kind words along to Kevon, who we know will be elated to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Tanu & The Product Customizer Support Team

May 18, 2023

This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.

People's Pharmacy
Bermuda
6 months using the app
Product Customizer replied May 19, 2023

Hello to our friends at People's Pharmacy

Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that Sheniel helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

March 1, 2014

Just what I needed. The 100 variant limit from shopify was a little restricting. Product customizer freed me from that limitation and allowed me to offer the deals I need.

Happ-E-Vapes
United States
6 months using the app
Edited July 16, 2019

It is really helpful and the customer service is really good,
thanks and five stars to the great team!

Tashi Handicrafts
Hong Kong SAR
6 months using the app
Product Customizer replied August 19, 2019

Hello friends from Tashi Handicrafts,

What a fun store name you have! Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

March 7, 2014

Lifesaver! Makes adding products with options so much easier and quicker! I sell personalized items so this app has been essential to gather the needed customization options from my customers.

Betsy N Co. Creative
United States
6 months using the app
February 7, 2014

It has saved me so much work. I can easily customise all my products. It reduced maybe 2 weeks work to a days work. Love Product Customizer.

Littlegifts.ie
Ireland
6 months using the app