Reviews (1,785)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

October 7, 2020

Awesome app! Easy to install and does everything I want it to. Great support with fast reply. Would recommend

urbanlamb
Australia
5 months using the app
Product Customizer replied October 8, 2020

Hello to our friends from urbanlamb

We appreciate you taking the time out to leave us this review, it is highly appreciated! We are glad we could help :-)

-Melissa & The Product Options & Customizer Team

June 18, 2015

Very well done app with extremely quick support. When initially installing, I had a few questions and emailed after-hours expecting a next-day response. Despite being after-hours, within 30 minutes the app was up and running on our page, and I couldn't be happier with how it looks & performs. This allows us to sell our customizable products MUCH more easily than the default Shopify settings - thank you so much for a great product & your awesome service

Jewel Tone Creations
United States
5 months using the app
October 20, 2021

Excellent! The app is just so easy to use. It works great too. You can create different options and it works on your website immediately ( don't have to wait for 20-30 mins like other apps that I tried) Also, the support center is so responsive and quick. Sheniel does everything just within a minute. The fee is very reasonable too. So far I have no problem at all :)

Swank Leather
Australia
5 months using the app
Product Customizer replied October 23, 2021

Hello to our friends from Swank Leather

Annie, Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

January 1, 2022

Superbe app bien organisé, pas compliqué. Un service client en Or, toujours disponible et arrangeant! Tout particulièrement Aman qui m'as été d'une grande aide!

AM Création
France
5 months using the app
Product Customizer replied January 2, 2022

Bonjour à nos amis d'AM Création

Merci pour cette revue incroyable. Nous sommes ravis d'apprendre que vous appréciez Product Customizer. Chez Product Customizer, nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous veillerons à transmettre vos aimables paroles à Aman, qui, nous le savons, sera ravi de lire votre commentaire. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères!

Acclamations,
Pushpesh et l'équipe de support du personnalisateur de produit

November 24, 2024

Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year

TheArtsOfDani
United States
October 13, 2022

They were very helpful and quickly installed the app, where I was stuck. EVerything seems like working. I will update this review if I have any issues but so far, so good.

Babeina Jewelry
United States
5 months using the app
Product Customizer replied October 13, 2022

Hello to our friends at Babeina Jewelry

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

February 10, 2016

Using this app has made our business so much easier. Super easy to use, edit and create custom options. We have a lot of custom options on our website, so this has been a life saver. Thank you for providing such an amazing app.

Trendy Treehouse
United States
5 months using the app
November 16, 2023

Works as expected and the support team are v quick and helpful

Teerific
United Kingdom
4 months using the app
Product Customizer replied November 17, 2023

Hi there Teerific,

We appreciate your positive review. Thanks for recognizing the app and the support team. We strive for being as quick as possible and giving you the solutions you are looking for.

The Support Team

March 23, 2023

Good app with reasonable price. Very quick, professional and helpful customer support. Highly recommend it

HeartTouches
United Kingdom
5 months using the app
Product Customizer replied March 24, 2023

Hello to our friends at HeartTouches

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

May 5, 2022

The best app for product customization. They also have a super support. Aman is the number 1! Thank you

Dreamfactory
Italy
4 months using the app
Product Customizer replied May 9, 2022

Hello to our friends at Dreamfactory

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team