Reviews (1,799)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

September 3, 2014

Just an Ace program! Works flawlessly compared to other apps on the Shopify market. They really got it going great. Only gripe I have is that I wish you could move around variants easier. You can get around that by having a text file with all your variants and slide it around.

Angelus Direct
United States
6 months using the app
Edited August 21, 2020

Makes my products and store profitable. Adds an easy way to customize products. I was looking for an app like this and finally I found it. I am happy to use it at my store perre.mx

Great Support

Perré hecho a mano
Mexico
6 months using the app
Product Customizer replied July 1, 2020

Hello friends from Perré hecho a mano!

We are glad you love the app! It makes our hard work worthwhile! We are also glad that our support team was responsive and helpful to you. We wish you all the success with your store! :)

-Melissa & The Product Options & Customizer Team

January 22, 2018

This is a must have for my invitation shop! Papertrailsco.com!
Perfect for custom printed items! :D

Paper Trails Co
United States
6 months using the app
June 20, 2022

Excellent App, I have been able to make my web site look really professional with multiple options available for each product and custom input boxes. Upselling is much easier now. Support is excellent to help you set it up. Highly recommend this product.

Justdogs.shop
United Kingdom
6 months using the app
Product Customizer replied June 22, 2022

Hello to our friends at Justdogs.shop

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

May 22, 2023

Just downloaded the app but so far seems fairly easy to use. Had a little hiccup but support was on it and fixed it very quickly.

Clubb Sports
United States
6 months using the app
Product Customizer replied May 25, 2023

Hello to our friends at Clubb Sports

Thank you for the fantastic review. We're delighted you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 13, 2021

Just started working with this app after trying to find something better than infinite options.. OMG!! I'm so blown away what this app does compare to that one. I had some questions and it got answered WITHIN AN HOUR! every! single! time! It looks SO much more professional, and I'm finally excited to work on everything again!! Thank you so much!

Penguins and Pineapples
United States
6 months using the app
Product Customizer replied July 14, 2021

Hello to our friends from Penguins and Pineapples

We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this!

-Melissa & the Product Customizer Support Team

May 23, 2020

This app saved my life! Shopify does not allow the insertion of customized variants. Excellent app. The technical staff in less than 24 hours also customized me the app for the theme I had. All the requests I sent have been made. Good job.

Typicamente
Italy
6 months using the app
Product Customizer replied May 25, 2020

Hello friends from Typicamente!

So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has worked well for you! We're also super proud of our customer support team. We hope that your store is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 27, 2022

This is a great tool, it helps me receive customize orders without the pain of email and the support team is great and gets back to you really fast. Thank you!

Creations By Her
United States
6 months using the app
Product Customizer replied January 28, 2022

Hello to our friends from Creations By Her

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

July 21, 2019

This app works very well for my store so far. It's fast and very easy to use. Customer support is super helpful. Love it! Thank you

Pawsome Cat Tees
United States
6 months using the app
Product Customizer replied August 19, 2019

Hello friends from Pawsome Cat Tees!

We are so grateful for the 5-star review here on the app store. Glad the app is fast and easy to use for your store. Your cat tees are awesome! Hope your store is massively popular online...

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

March 14, 2016

This app, hands down, is what makes my store possible.

Spotify can limit you with how many variants you use, but when you are dealing with hundreds of options - the guys at Product Customizer really save the day.

I highly recommend this app and thank the team for excellent customer service!

White Clouds Vaping Co
United States
6 months using the app