Reviews (1,785)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

August 6, 2013

Running a boutique, that offers many different colors and text styles for personalizing, can be overwhelming if you have to change/update several items however, this app makes those changes a piece of cake!! This app saved my time & my money with easy to apply variants! $ Worth every buck $

CJ of Locket Lucy
www.locketlucy.com

Locket Lucy
United States
4 months using the app
April 7, 2023

Had exactly what I needed - couldn't figure out my Font Picker, customer support fixed it for me within an hour of contacting them. I only need this for a single product so it's completely FREE.

DetailedDriver
United States
4 months using the app
Product Customizer replied April 10, 2023

Hello to our friends at DetailedDriver

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

September 1, 2022

Initially struggled a bit with getting it set up on my site but most of the reps were very helpful and attentive. After working with their support for over a day or two I finally got the app working and looking how I wanted it.

Wander Finds
United States
4 months using the app
Product Customizer replied September 2, 2022

Hello to our friends at Wander Finds

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 15, 2022

Great app, integrates well on the site. Great customer service, availability and quick response.
I Highly reccomend

My Ride CR
Costa Rica
4 months using the app
Product Customizer replied July 18, 2022

Hello to our friends at My Ride CR

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation!

Tanu & The Product Customizer Support Team

October 16, 2022

i have been using this app on my other 3 stores aswell, the app is great, the better part is that the team is super supportive, they are a click away and almost always provide a solution to issue.

Wyrm Sports
United States
4 months using the app
Product Customizer replied October 17, 2022

Hello to our friends at Wyrm Sports

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

November 6, 2023

5 Stars. I’m on the Premium Plan and it’s honestly worth every cent. The support team is also top notch they are super helpful. I would give the app 6 stars if I could

Luxury Me Lingerie
United States
4 months using the app
Product Customizer replied November 7, 2023

Greetings Luxury Me Lingerie,

Wow! This is a great review and we appreciate you acknowledging not only Product Options & Customizer, but also the support that you received to help get your app set the way you wanted it to be. Thank you for being a valued merchant!

The Support Team

May 5, 2015

Most of my products are completely customizable and this app makes it so much easier for customers to put in their customization. The customer support is amazing. I sent a request around 11 pm and got a response in minutes. I would highly recommend this app

Simply Glassic
United States
4 months using the app
January 8, 2022

very good ,he helps me fix issue , very useful , pls give him high salary .thanks , recommend .and have a good day

wemarchjuly
China
4 months using the app
Product Customizer replied January 10, 2022

Hello, friends at wemarchjuly

Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support!

Tanu & The Product Customizer Support Team

April 30, 2021

I had a small problem with the app not allowing customers to change their variants. I contacted the app support and Sheniel responded very fast, she helped me extremely fast and had my site back up and running. Sheniel was very polite and helpful.

OKIESUBLIMATION
United States
4 months using the app
Product Customizer replied May 4, 2021

Hello to our friends from OKIESUBLIMATION

Thank you for leaving us this thorough review! We really appreciate it!

-Melissa & the Product Customizer Support Team

October 18, 2017

This app works great! Attaching image files to custom orders makes Shopify 10x more useful to our business.

Primeshirts
United States
4 months using the app