Reviews (1,799)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

October 25, 2021

Does exactly what it describes! This is an amazing plug in to help add fill in options to your listings. Prompt and professional customer service. They had my issue resolved in less than 5 minutes. Highly recommend!

Quaint & Crafted LLC
United States
5 months using the app
Product Customizer replied October 26, 2021

Hello to our friends from Quaint & Crafted LLC

We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!

Cheers,
Pushpesh & the Product Customizer Support Team

February 16, 2015

This app is magical. but even more support. Great.

Faccio Magliette Store
Italy
5 months using the app
May 6, 2015

This app is what makes it possible for my customers to order my personalized printables smoothly. I am SO happy with it - it does exactly what it claims and the customer service is awesome. My only wish is that it enabled you to add fields to multiple products at a time, but that does not take away from how very essential the app is for my kind of business and how glad I am that I found it.

PartyGamesPlus
United States
5 months using the app
August 6, 2019

This app is perfect for allowing products to be customised by the customer with a an additional cost if necessary. I love that there was not need for installing any code myself, with the installation and upgrade handled totally by the support. The support team's communication is 5* with adjustments to the code being made quickly. This app and the support comes highly recommended in my opinion.

Blonde and Stone
United Kingdom
5 months using the app
Product Customizer replied August 19, 2019

Hello friends from Blonde & Stone!

Appreciate you writing this highly positive review for our app! Our team performing all coding installations for you is one of the perks of our app vs. other similar apps for sure :) It's good for everyone that we make sure it's working for your exact theme, since every theme is so different. Happy that our support team was great for you!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

March 31, 2023

Aman was very efficient and knew his stuff, very helpful. Thanks for your help, solved the problem nice and quickly

Scandi Blocks
United Kingdom
5 months using the app
Product Customizer replied April 3, 2023

Hello to our friends at Scandi Blocks

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 20, 2015

Very impressed with the customer service. They always respond quickly and are willing to help however they can. When I had a theme update all my custom settings for each product disappeared. When I asked for help the company that built the theme told me I would have to manually re-enter everything which would have been many hours of work. I'm so glad I asked Product Customizer team to help- they just reinstalled all my "snippets" into the new theme. I have no idea what this means but they fixed the problem in a fraction of the time it would have taken me. Great app- let's me customize my personalized products easily- does everything I need it to do.

Picture It Personal
United States
5 months using the app
August 30, 2015

So happy I found shopstorm! We sell home fragrance and have 100+ fragrances.that change regularly, based on the season. Couldn't offer customers to choose from the full list without this app. LOVE the way you can save the variants on on collection and then with one click apply them to another. OMG massive timesaver!!! Incredibly fast and thus far-flawless. A+++

Waxilicious
United States
5 months using the app
February 2, 2022

Hands down the most user friendly app and the customer service is awesome and always helpful and nice

Politically Correct Tees
United States
5 months using the app
Product Customizer replied February 2, 2022

Hello to our friends from Politically Correct Tees

Thank you for this amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

April 24, 2024

Service client très réactif et à l'écoute

Infiny Bulles
France
About 2 hours using the app
Product Customizer replied April 29, 2024

Bonjour Infiny Bulles,

Merci pour votre retour ! Nous sommes ravis d'apprendre que notre service client a été réactif et attentif à vos besoins. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider. Merci encore de partager!

October 7, 2020

Awesome app! Easy to install and does everything I want it to. Great support with fast reply. Would recommend

urbanlamb
Australia
5 months using the app
Product Customizer replied October 8, 2020

Hello to our friends from urbanlamb

We appreciate you taking the time out to leave us this review, it is highly appreciated! We are glad we could help :-)

-Melissa & The Product Options & Customizer Team