Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Ive use a lot of apps on shopify and Product Customizer app and team members have been the best I have ever dealt with. Went above and beyond on getting the app to work with my custom set up and tweaking things left and right for me. They are the only app so far to truly show that they want you as a customer and want to keep you as a customer. I'd give em 6 stars if I could.
great customer service! quick to resolve and works as expected!
Hello Unlimited Cornhole,
Thank you for your positive review. We appreciate that you had great customer service and that your issue was quickly resolved. Your store looks fantastic. It is great that Product Customizer is helping your products stand out.
Stephanie and the Customer Support Team
We needed the upgraded plan but its been working great so far since we need conditional logic for multiple products.
Hello to our friends at Forbes Shook
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
This is a great app! I had a difficult time finding an app that enabled me to change pricing for different options. Product Customizer does the trick. The support team is fabulous! Super responsive and very helpful. I have reached out to them several times and always receive a response and a recommended solution within a couple of hours.
Works great and the support is unbelievable, they made many custom changes upon request
Thank you!!
I used this app in the past and loved it. I left Shopify for a couple of years, came back, shopped different customizers and in the end, came back to this one. The features can't be beat, I love being able to see what products I need to add options to, what options they already have and the ease of navigating around. AND, their customer service is stellar. That goes a long way with me, they actually know what they are doing, are able to explain what I had wrong and were very positive and polite. In this new world we are living in, kindness really does matter. Thank you for this app!
Hello to our friends from Oakwood Decals
We are very happy that we were able to assist you! We sincerely appreciate this honest and thoughtful review! It makes our hard work all the worthwhile! We wish you and your store great success on your ecommerce journey :-)
-Melissa & the Product Customizer Support Team
Love this app, gives me the ability to add a text box next to my product that shows up on the order as well, an absolute necessity for my company, take a look at made2ordermetal.com, oh, and get this app!
Great app. A very reponsive and helpful support.
Hello to our friends at The Wedding Locks
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
If You don't understand something , they an have excellent team to help you with all your needs, And really quick response time . So far this app has worked great for me
Hello to our friends from ShyneCustumz
We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it!
-Melissa & the Product Customizer Support Team
The app is useful and supports oriental language well! (On the contrary, the apps from Shapify usually don't support oriental languages.) The support team is efficient and helpful.