Reviews (1,785)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

August 6, 2013

We love this app! Were just starting out and can't wait to add lots of custom products to our new site...more feedback soon :)

SurfacePatternPrint
United Kingdom
3 months using the app
December 3, 2021

5 stars for customer service. Responsive and will assist with coding to get the app suited to your needs.

East Oak Handmade
United States
3 months using the app
Product Customizer replied December 7, 2021

Hello to our friends from East Oak Handmade

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

January 6, 2014

To cut a long story short this app is excellent, does exactly what it says it will do, has a very easy user interface and as far as inserting code into one's template (for installation) goes this app is up there with the easiest. Very happy.

We experienced a slight problem when which was no fault of the developer. We redesigned our website and thus had a complete overhaul of our templates. Nonetheless the developers rectified our coding headache in a short space of time which is incredibly impressive.

$4 a month isn't a lot to pay each month but for a simple app it is maybe a shade excessive. What if you're in business for 10 years? That's a lot of $$$ over a long period. Having said that, if your store requires tons of product customisation then wow, it's cheap. Personally, I think the app should be a one time fee kind of thing but that's just our thoughts.

Can't knock this app as it does what it advertises. I would like to see some more ideas added to this app to justify the monthly price tag.

Active Hound
United Kingdom
3 months using the app
January 7, 2014

Super simple to use. Works as advertised. Flexibility to take it even further. Perfect in my book.

Custom Word Search
United States
3 months using the app
May 3, 2023

Great app for displaying options. Helpful customer service (especially Aman)
FYI - Customer service is not open on weekends.

Angeltripp Hair
Ireland
3 months using the app
Product Customizer replied May 5, 2023

Hello to our friends at Angeltripp Hair

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

January 27, 2022

Fast and great customer service. First time using is so i didn't know how to add an option. Anan understood my issue and solved it quickly. Look forward to exploring more possibilities with this app

RoseAtelierDesigns
Canada
3 months using the app
Product Customizer replied January 27, 2022

Hello to our friends from RoseAtelierDesigns

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

March 8, 2023

Really helpful team and support!! They helped me quickly with no problems, so on more time, thank you!

Almazes
Sweden
3 months using the app
Product Customizer replied March 9, 2023

Hello to our friends at Almazes

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

August 12, 2022

One of the best apps for customization of products. Nice design and responsive and fast support. 5/5

Lovewrist
Germany
3 months using the app
Product Customizer replied August 12, 2022

Hello to our friends at Lovewrist

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

January 16, 2020

La app que necesitaba para mi tienda, he escogido la versión Basic para probar y me gustó.
La customización de mis productos fue super facil. Recomendable.

The SweetGrip
Spain
3 months using the app
Product Customizer replied January 16, 2020

Hello friends from LampBeat!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and found the customization easy -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 29, 2014

Very very pleased with this app. It made my product listings a lot more easier to customize. Simple to use and the price is reasonable. Would definitely recommend to anyone that has products that need more customization. Thanks!!

Saniki Creations Handmade Chainmaille and Adornments
Canada
3 months using the app