Reviews (1,785)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

Edited May 23, 2020

This app was really important to have, and it works really well for us. Steven was very helpful. Top notch support.

Print My Nursery
United Kingdom
3 months using the app
Product Customizer replied May 25, 2020

Hello friends from Print My Nursery!

Thank you so much for the great review! Glad you are finding the app helpful and that it is working well for you all. Steven is great :) Here's to Print My Nursery a big hit!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 6, 2014

Wow, this app absolutely saved our business. We needed to provide customized options for our products and the out-of-the box shopify solution wasn't cutting it.

Thanks Product Customizer!

Pet Memory Shop
United States
3 months using the app
January 30, 2020

Used this app to add up selling on product and customization for conference name tags. Customer support was super fast and helped with what I needed. Thanks Yaneeke!

Chesterton.Store
United States
3 months using the app
Product Customizer replied January 31, 2020

Hello friends from Chesterton.Store!

Thanks SOOO much for the great review. Glad Yaneeke got your issue resolved quickly. We work really hard to take extra-good care of every user, so your kudos mean a lot. Hope Chesterton.Store makes BIG $$$ online!!

-Sean & The Product Options & Customizer Support Team

October 24, 2013

Very useful application for the business. Allowing multiple choices.
Support were also very helpful after a few installation errors.

Bull Rush Chocolate Online Shop
New Zealand
3 months using the app
January 6, 2022

very good ,he helps me fix issue , very useful , pls give him high salary .thanks , recommend .and have a good day

Fihend
China
3 months using the app
Product Customizer replied January 7, 2022

Hello to our friends from Fihend

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We appreciate the high recommendation :-)

Tanu & The Product Customizer Support Team

April 17, 2014

Product Customizer is a great app and never fails me.

LOCKDOWNRSVP
United States
3 months using the app
December 13, 2015

Ok here goes! I'm brutally honest when it comes to reviews and I'm well known in the Shopify community for giving it to you straight. So believe me when I tell you this app is absolutely worth every penny. However, there aren't enough stars in the universe that rank how great the support is. The support at Shopstorm is better than ANY other support on Shopify and I challenge anybody to prove me wrong. Anyway that's my story and I'm sticking to it!

The Apparel Plaza
United States
3 months using the app
April 25, 2023

Wow, the support is amazing. They got us up and running quickly. Helped with the installation and added some customizations. A+++

JovelyCo
United States
3 months using the app
Product Customizer replied April 27, 2023

Hello to our friends at JovelyCo

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

February 7, 2019

Love this App.
Super easy to use and I had one problem once and support got back to me in 20 mins and fixed the problem!
Thanks again

The Pampered Pet
Australia
3 months using the app
August 11, 2023

It works great, and if you happen to have an issue, their tech support is extremely fast and efficient!

gruporosadorodriguez
Dominican Republic
3 months using the app
Product Customizer replied August 14, 2023

Greetings to you gruporosadorodriguez,

Thank you for taking the time to give us this great review. We are happy that our tech support could quickly assist you and that our app works great for your store. It is always fantastic that Product Options & Customizer can do what is needed to customize your products!

Stephanie & The Customer Support Team