Reviews (1,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Needed some customer support to make it work correctly, but he was very helpful and it now works as it should! Thanks!
Hello to our friends at JamieLeAnn
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.
Tanu & The Product Customizer Support Team
3 choices? That is what Shopify gives you. Unlimited choices is what this app gives! Needed help from the developers but they were very quick and helpful in getting going
Hello to our friends at Easy Daysies
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
This is a great app -- very useful and saves a lot of time and effort. The customer service is excellent as well.
The app is very efficient for what I do. It is fast and easily accessible.
The staff support is great also, assisting me in my needs and ensuring that the product worked well for me.
We have been using this app (live) for about eight weeks now and it has been worth every penny. Our store provides mostly custom products and having flexible / multiple options for a product are critical. Shopstorm's is by far the cleanest and fully functional of all the available apps, and I did indeed go through them all. What most of that money has paid for is the just excellent support. Sure there are a couple of bugs with the app but these developers are pushing the envelope of what basic functionality the base shopify platform is offering, so it's to be expected and all apps have their quirks. Where Shopstorm shines is how fast they will fix a problem for you and reply to your inquiries. I hope they continue to get large support from the community and can continue to improve upon this great app. If the look of the customization in the shopping cart could be cleaned up and a couple of other small issues worked out it would be a perfect app. Use this app and we can get them there!
The team responded to my inquiry really quickly! This is a pretty good application for people who don't code like myself!
Hello friends from Aziana Business!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that the application is working for you! We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Shevaugn and Nicoz are wonderful! Very helpful. This app is a solid addition to our shopify store. I am lookng forward to future updates!
Greetings RENDER3D,
Thank you for your glowing review. It is great to hear that Shevaughn and Nicoz were able to assist you with your store. Do not hesitate to reach out if you need more assistance as you set up your store.
Stephanie & the Customer Support Team
Thank you, Thank you, Thank you!!!!!
I came over from Bold options (what a disaster) everything I wanted that Bold Options failed to deliver is included with this app!!!!
Pros:
- easy install
- Implemented all options in 15 minutes without training
- support available, even 5.58am
- Works on FLEX theme by OOTSB
Cons:
- Logic option not available in Base package, for now I have to do without
Hello to our friends from Grow Book™,
Thanks SOOOO much for leaving this FANTASTIC review!! We sincerely appreciate your support :-) Please don't hesitate to contact us if you have more queries, we are always here to help. We wish Grow Book™ great success online! :-)
Melissa & The Product Options & Customizer Team
I would force everyone to use this app if i could!! AMAZING! Yes, i did have a major problem.. My old theme wouldnt accept the app BUUUUT the rep talked with me for almost an hour while he attempted to do everything possible in the coding world for just me! He was so helpful!! before him-after a few emails i got frustrated and left my number AND I GOT A CALL !! I changed my theme just to support the app because of how helpful the rep was. He even made sure everything would work perfect on my new theme. HIGHLY RECOMMEND !!! Runs super smooth and great price you can't beat. if i didnt love the app so much i would not have changed my theme just for it lol THANKS AGAIN TAKEEN FROM PRODUCT OPTIONS AND CUSTOMIZER TEAM
Hello to our friends from TrippVisual Design
We really appreciate you taking the time to share your feedback and being so open with us! We will definitely let Takeen know that his assistance was greatly appreciated! :-) We wish your store major success online!
-Melissa & The Product Options & Customizer Team
It is very useful and compatible with my multiple themes. Customer service is also fast. It provided me to create multiple personalization choices in my site.
Hello friends from SFdizayn!
SO appreciate the time you took to give our app AND our customer service this great review! We hope your store is immensely successful in the Shopify space! Let us know if there is every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team