Reviews (1,799)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

May 5, 2015

Most of my products are completely customizable and this app makes it so much easier for customers to put in their customization. The customer support is amazing. I sent a request around 11 pm and got a response in minutes. I would highly recommend this app

Simply Glassic
United States
4 months using the app
November 6, 2023

5 Stars. I’m on the Premium Plan and it’s honestly worth every cent. The support team is also top notch they are super helpful. I would give the app 6 stars if I could

Luxury Me Lingerie
United States
4 months using the app
Product Customizer replied November 7, 2023

Greetings Luxury Me Lingerie,

Wow! This is a great review and we appreciate you acknowledging not only Product Options & Customizer, but also the support that you received to help get your app set the way you wanted it to be. Thank you for being a valued merchant!

The Support Team

January 8, 2022

very good ,he helps me fix issue , very useful , pls give him high salary .thanks , recommend .and have a good day

wemarchjuly
China
4 months using the app
Product Customizer replied January 10, 2022

Hello, friends at wemarchjuly

Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support!

Tanu & The Product Customizer Support Team

April 30, 2021

I had a small problem with the app not allowing customers to change their variants. I contacted the app support and Sheniel responded very fast, she helped me extremely fast and had my site back up and running. Sheniel was very polite and helpful.

OKIESUBLIMATION
United States
4 months using the app
Product Customizer replied May 4, 2021

Hello to our friends from OKIESUBLIMATION

Thank you for leaving us this thorough review! We really appreciate it!

-Melissa & the Product Customizer Support Team

October 18, 2017

This app works great! Attaching image files to custom orders makes Shopify 10x more useful to our business.

Primeshirts
United States
4 months using the app
November 25, 2021

Awesome app to use! Real deal is the customer service, AMAZING!!! Big shoutout to Aman, responds in a timely manner and does a perfect job! Would recommend 10/10!

piclumiaco
Canada
4 months using the app
Product Customizer replied November 26, 2021

Hi piclumiaco,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are really glad Aman is with us!

`Harish - Customer Success Team! :D Cheers!

February 13, 2022

I'm new to the app. I already love the customer support and how their app operates. I can finally give my customers the proper personalized shopping experience they deserve!

TeeGamers
Bahrain
4 months using the app
Product Customizer replied February 14, 2022

Hello to our friends from TeeGamers

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 16, 2022

Amazing customer service and fast setup!! I had a tough time getting started but was able to get things going.

Midwest Kernel Company
United States
4 months using the app
Product Customizer replied February 18, 2022

Hello to our friends from Midwest Kernel Company

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

April 21, 2017

Works great, does what it says it should

Lil Sprout
South Africa
4 months using the app
January 24, 2023

Great app with better support. Special shoutout to Sheniel. The support i received was so good it made me question my mere existence here on this Earth. She made sure my requests were taken care of in a way i have never seen before. I have never written a review in my life, but this life changing experience made me take the time to let the world know about the good customer support by Sheniel. Thank you again and i'm toying with the idea of making more customizations to our shop to potentially receive additional support from Sheniel.

Cryptochips
United States
4 months using the app
Product Customizer replied January 27, 2023

Hello to our friends atCryptochips

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team