Reviews (1,799)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.

November 28, 2019

This app is superb, user-friendly and the customer service is even better! The installation is auto and fast as hell. Steven was extremely helpful and worked tirelessly to get me exactly what I needed. This app is one of the most useful app I've ever used on my Shopify stores.

MoxieStore
Singapore
4 months using the app
Product Customizer replied November 29, 2019

Hello friends from MoxieStore!

So awesome you went the distance to leave us this cool review. Thanks for the kudos to Steven-- he works hard for our customers! Also glad you found our app user-friendly and useful -- we have a good solutions for stores who customize products, and we hope yours is a huge win online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Edited December 16, 2022

I have used this app for years, but the recent update has created issues without any warning. Hoping that in the new year they can resolve the flickering at checkout as it has an impact on user's trust at a crucial moment

Lucy Coggle
United Kingdom
Almost 7 years using the app
Product Customizer replied December 6, 2019

Hello friends from Lucy Coggle!

Your store is awesome! Glad our app has supercharged your store conversion! We feel think our app is great too :-) Also, we're proud of our staff and glad they provided you good support. Appreciate the top notch review... Hope your Lucy Coggle products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

October 11, 2017

It's a really fantastic APP and wonderful SERVICE!!!

Balisnake
Indonesia
4 months using the app
Edited April 12, 2022

Such a quick and smooth download and easy to use! Makes my site look so much better. Aman was so helpful to make sure it was working before my site launch!! Thank you
Aman support always great!!!

Slow Garments
United Kingdom
4 months using the app
Product Customizer replied December 26, 2021

Hello to our friends from Slow Garments

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 20, 2014

LOVE THIS APP! We've been using it for a couple months with great success and it's perfect for our customized Make My Mutt decals. We're currently redesigning our site and ran into a snag along the way so we contacted the support team around midnight... the very next day I received an email saying that everything has been fixed. Best part, everything actually WAS fixed.

Highly recommend this invaluable app and superb support!

~ Doggie Decals

Doggie Decals
United States
4 months using the app
March 11, 2016

This app has been working great for me, having the ability to list more than one hundred variants on each product page has allowed us to really clean up our storefront, consolidating similar items and allowing our customers to find the product they need much easier. Customer support, specificially Beka Rice is extremely helpful, and even remotely fixed the code on our theme for us in a matter of minutes. Would be a steal at twice the price.

Nemos Garage Com
United States
4 months using the app
December 4, 2015

Ive use a lot of apps on shopify and Product Customizer app and team members have been the best I have ever dealt with. Went above and beyond on getting the app to work with my custom set up and tweaking things left and right for me. They are the only app so far to truly show that they want you as a customer and want to keep you as a customer. I'd give em 6 stars if I could.

Keystonevapor
United States
4 months using the app
July 14, 2023

great customer service! quick to resolve and works as expected!

Unlimited Cornhole
United States
4 months using the app
Product Customizer replied July 17, 2023

Hello Unlimited Cornhole,

Thank you for your positive review. We appreciate that you had great customer service and that your issue was quickly resolved. Your store looks fantastic. It is great that Product Customizer is helping your products stand out.

Stephanie and the Customer Support Team

August 2, 2022

We needed the upgraded plan but its been working great so far since we need conditional logic for multiple products.

Forbes Shook
United States
4 months using the app
Product Customizer replied August 2, 2022

Hello to our friends at Forbes Shook

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

December 1, 2016

This is a great app! I had a difficult time finding an app that enabled me to change pricing for different options. Product Customizer does the trick. The support team is fabulous! Super responsive and very helpful. I have reached out to them several times and always receive a response and a recommended solution within a couple of hours.

Facelix
United States
4 months using the app