Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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Product customizer has really helped with creating my new website. It is definitely beneficial in that if your business has very specific products that need multiple options like our business, it will save you many hours of work. The only downfall so far has been that if you forget something you cannot add it once its been saves. You have to start all over which if you have invested in a lot of hours this could become a true headache. I am told there will be a update to these issues and am currently waiting for this to launch because I have about 500 products that I need to fix but cant. Since I am new and learning as I go this is the only issue I have run into. Once they add these fixes it will be a perfect app
Used this app to add up selling on product and customization for conference name tags. Customer support was super fast and helped with what I needed. Thanks Yaneeke!
Hello friends from Chesterton.Store!
Thanks SOOO much for the great review. Glad Yaneeke got your issue resolved quickly. We work really hard to take extra-good care of every user, so your kudos mean a lot. Hope Chesterton.Store makes BIG $$$ online!!
-Sean & The Product Options & Customizer Support Team
Very useful application for the business. Allowing multiple choices.
Support were also very helpful after a few installation errors.
very good ,he helps me fix issue , very useful , pls give him high salary .thanks , recommend .and have a good day
Hello to our friends from Fihend
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We appreciate the high recommendation :-)
Tanu & The Product Customizer Support Team
Product Customizer is a great app and never fails me.
Ok here goes! I'm brutally honest when it comes to reviews and I'm well known in the Shopify community for giving it to you straight. So believe me when I tell you this app is absolutely worth every penny. However, there aren't enough stars in the universe that rank how great the support is. The support at Shopstorm is better than ANY other support on Shopify and I challenge anybody to prove me wrong. Anyway that's my story and I'm sticking to it!
Update 3/30/2023 Support team has been super easy and quick to help us with our issues we've encountered.
Very Indepth Application, however, we do encounter quite a bit of lag between the application and Shopify when we are doing a mass update to our products. A wonderful feature would be the ability to update the order of options in a template that automatically updates the order of options to the products that template is assigned to. We find ourselves have to remove all options from our products and reapplying the template each time we change the order of options in a template. Also to be able to apply rules to a template without first have to do it in the product customize page would be amazing.
Hello friends from Dynamic Designs!
Thanks for leaving this feedback. Mass-updates to products where thousands of changes are taking place with one click do unfortunately take a little time to flow through all back-end systems. But we will be looking into other ways to speed that up.
In regards to the limitations with making changes to templates that lots of products use, I am adding this to our product roadmap now. I agree that those functions would be really helpful. I've emailed you directly as well. Hit me up when you can - thanks again so much for your help!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Wow, the support is amazing. They got us up and running quickly. Helped with the installation and added some customizations. A+++
Hello to our friends at JovelyCo
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
Love this App.
Super easy to use and I had one problem once and support got back to me in 20 mins and fixed the problem!
Thanks again
It works great, and if you happen to have an issue, their tech support is extremely fast and efficient!
Greetings to you gruporosadorodriguez,
Thank you for taking the time to give us this great review. We are happy that our tech support could quickly assist you and that our app works great for your store. It is always fantastic that Product Options & Customizer can do what is needed to customize your products!
Stephanie & The Customer Support Team