Reviews (1,693)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add detailed customization options to products, ideal for businesses offering personalized items. They praise its user-friendly interface, seamless Shopify integration, and the creation of conditional forms with add-on pricing. The app's customer support is often commended for their proactive and responsive approach. Merchants also appreciate the live chat tech support for its efficiency. The app's reliability is proven by its long-term use by some merchants. The ability to create templates for mass application to products is a time-saver. Merchants have confidence in the team's commitment to continual improvement.

November 10, 2022

I've used the app for the customer to input text for a customisable product. The app works really well! Needed something adding that wasn't an option on the app and customer service was really quick to reply and very helpful. They did the work for me very quickly. Would definitely recommend.

Tyremen
United Kingdom
23 days using the app
Product Customizer replied November 11, 2022

Hello to our friends at Tyremen

Thank you for the glowing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

January 3, 2014

Way easier than writing the code yourself - save some time and use product customizer. I found it very pleasant to use and apply custom styles. Also support team went above and beyond to help us integrate product customizer into our shop. Highly recommended.

Arcade 3D Printing
United States
23 days using the app
May 20, 2022

A little tricky for me to use. But once you understand how it works it is a good app. Help is there and quick very nice people.

D STOCKNER LLC
United States
22 days using the app
Product Customizer replied May 23, 2022

Hello to our friends at D STOCKNER LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

April 4, 2022

very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use

LCDFIX-Allee
Hungary
22 days using the app
Product Customizer replied April 4, 2022

Hello to our friends at LCDFIX-Allee

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

January 4, 2019

This app helped us create a custom product quickly and easily, but more important: the folks who built it were extremely helpful. Fast responses to requests and detailed explanations made all the difference - thanks!

Common Practice
United States
21 days using the app
November 3, 2021

I had an issue I needed fixing with the app, so I dropped them an email and they were so quick to help me and get it fixed! Thank you Yaneeke!

Hoadys
United Kingdom
20 days using the app
Product Customizer replied November 4, 2021

Hello to our friends from Hoadys

Josie, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries.

Cheers,
Pushpesh & the Product Customizer Support Team

July 29, 2020

This app is easy to use and provides a lot of functionality. The support was fast and friendly as well. Definitely recommend!

Sara Gabriel B2B
United States
19 days using the app
Product Customizer replied July 29, 2020

Hello to our friends from Sara Gabriel B2B,

Thanks a lot for leaving this GREAT review! We really appreciate it! Thanks as well for the kudos on our customer service! We wish your store all the best online!

Melissa & The Product Options & Customizer Team

October 1, 2013

LOVE this App and absolutely love the support staff. Quick and efficient, just the way you need it to be in business.
Thank you very much for not only a great App but for taking care of me.
I'm no pro by any means and these guys made it easy. I highly recommend them.

Monster Muffin
Canada
19 days using the app
March 7, 2014

Product Customizer has been a truly awesome app! It makes adding options to each product seamless, no more confusing variant mayhem. This app is extremely user friendly, very quick and simple to use and access. And the best part is their customer service, if you have a question or need help with something they are super quick to not answer but fix it and then follow up to make sure it works correctly. We would highly recommend Product Customizer! No problems or issues to report of as of yet.

crazyrebels.com
United States
19 days using the app
March 28, 2022

I use this app for my custom pressed flower frames, where customers have to upload their photos in order for me to make it for them with their photo. It costs the same amount $ as having a third party form website and it makes my life so much easier. Their staff is great and quickly solves all of my problems. No complaints.

Mini Petal Prints
United States
18 days using the app
Product Customizer replied March 30, 2022

Hello to our friends from Mini Petal Prints

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!

Tanu & The Product Customizer Support Team