Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

November 17, 2021

Kevon E. provided outstanding customer service...Very knowledgable employee. Good Job!! i do reccomend the service

Trendlocker.co
United States
About 2 months using the app
Product Customizer replied November 18, 2021

Hello, Trendlocker.co & Team,

Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. We're really glad and lucky to have Kevon with us!
You can contact us anytime for any app-related support.
We wish Trendlocker.co great successes and all the very best!
Cheers!

`Harish - Customer Success Team

July 29, 2021

Customer service is MAGNIFICENT!!! Their response time was like no other via email and they were able to get the kinks fixed!!!!

cr8tionofhappiness
United States
About 2 months using the app
Product Customizer replied August 2, 2021

Hello to our friends from cr8tionofhappiness

Patricia, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries.

Cheers,
-Pushpesh & the Product Customizer Support Team

August 25, 2013

Very user friendly, makes customizing your products quick and easy!

BUDDHA DOG
United States
About 2 months using the app
December 3, 2021

Really great customization features and support is really good to help make sure everything is set up properly. highly recommended!

NFTProject
United States
About 2 months using the app
Product Customizer replied December 7, 2021

Hello to our friends from NFTProject

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 4, 2014

This App was exactly what my client was looking for. I was so glad to find it and not have to code this feature myself!

There was a slight conflict with the theme we were using, but these guys worked hard to figure out the issue as soon as they could, and communicated with me throughout the process to let me know they were still working on it. They figured it out quick and the app is working perfectly for us now.

Hooray!

Lupa & Pepi
United States
About 2 months using the app
February 12, 2022

I have a problem with my old store and got great support from the support team. Very good Product and Customer Service. Thank you so much!

ATMTEE LTD
Vietnam
About 2 months using the app
Product Customizer replied February 14, 2022

Hello to our friends from ATMTEE LTD

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

April 29, 2014

This app is cool & easy to use, but most importantly had great customer service. When I had a small issue I wrote in, and got a response with a great fix immediately. Thanks!

greetabl
United States
About 2 months using the app
September 6, 2022

Got stuck trying to navigate this app, reached out to customer service and got Aman and he sorted out all my questions within the first 5 minutes of making contact. Defiantly a great app to have with your online store as the customer service is top notch. thanks again Aman you Legend.

Lets Relax Skincare
New Zealand
About 2 months using the app
Product Customizer replied September 7, 2022

Hello to our friends at Lets Relax Skincare

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

December 27, 2019

Works really nice! And nice staff, they help me a lot with integration and configuration for this app.

norweik
Portugal
About 2 months using the app
Product Customizer replied December 30, 2019

Hello friends from norweik!

SO appreciate the time you took to give our app AND our customer service this great review! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

March 16, 2022

Amazing support i really recommend this app, there is everything you need in it. It is very easy to set up.

MyLittlePrint™️
France
About 2 months using the app
Product Customizer replied March 16, 2022

Hello to our friends from MyLittlePrint™️

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team