Reviews (1,693)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add detailed customization options to products, ideal for businesses offering personalized items. They praise its user-friendly interface, seamless Shopify integration, and the creation of conditional forms with add-on pricing. The app's customer support is often commended for their proactive and responsive approach. Merchants also appreciate the live chat tech support for its efficiency. The app's reliability is proven by its long-term use by some merchants. The ability to create templates for mass application to products is a time-saver. Merchants have confidence in the team's commitment to continual improvement.

Edited January 10, 2020

The support team are amazing. They attend to my needs quickly. Thanks to Steven for helping me with my concerns.

Arvenn Crafts
United States
18 days using the app
Product Customizer replied January 10, 2020

Hello friends from Arvenn Crafts!

Thanks SOOO much for the great review. Glad Steven got your issue resolved quickly. We work really hard to take extra-good care of every user, so your kudos mean a lot. Hope Arvenn Crafts makes BIG $$$ online!!

-Sean & The Product Options & Customizer Support Team

June 11, 2014

Just got the App, runs smoothly. And honestly the support is great!

Pittsco Foods
United States
17 days using the app
August 18, 2022

It does everything it claims it can do and more. Amazing app and incredible support from a talented team. If you need custom order fields this is the one to get

BloodDrag
United States
17 days using the app
Product Customizer replied August 19, 2022

Hello to our friends at BloodDrag

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Product Customizer Support Team

December 4, 2021

I opted for this app to help add up unlimited options to my online products, and I will say it's a perfect solution to what I was looking for. The online support agent, Aman M. really did a wonderful job in assisting me with the setup process.

NeatCrowns
United Kingdom
17 days using the app
Product Customizer replied December 7, 2021

Hello to our friends from NeatCrowns

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 1, 2022

Good app and wonderful support. I ask for assistance and It was perfect. Thanks for everything. Best regaards

BeSCOUT
Belgium
16 days using the app
Product Customizer replied September 2, 2022

Hello to our friends at BeSCOUT

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

April 21, 2022

They helped so much!! Such an amazing experience! I needed help so they hopped on a call with me and it well so smooth !

GreetTheGood
United States
15 days using the app
Product Customizer replied April 22, 2022

Hello to our friends at GreetTheGood

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues on a live call. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 13, 2022

Very uselful and good app. Works well and the customer service is fast and they are very helpul. Recommend

Ellyjewel
Finland
15 days using the app
Product Customizer replied December 14, 2022

Hello to our friends at Ellyjewel

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 11, 2019

The support team is really good and very active. I emailed support and they are really fast in responding back and help me fix the issue within an hour. :)

Tjewelry
Canada
15 days using the app
Product Customizer replied December 11, 2019

Hello friends from Tjewelry!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that you think the support team is "really good." We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 3, 2023

Had a few hiccups with integrating this with Shogun, but Aman helped me out. Excellent customer support, highly recommend this!

GP by Rodney Jason
Netherlands
15 days using the app
Product Customizer replied February 6, 2023

Hello to our friends at GP by Rodney Jason

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

April 21, 2014

The best customer support ever! I needed some tweaking with a newer theme and the PC team stepped up big time. The features of PC will give you the edge in the ability to setup your store exactly how you want with unlimited variants. Setup and implementation is a piece of cake. I highly recommend PC both for the app features and their top shelf customer service!

PrintBrook.com
United States
14 days using the app