Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

Edited February 15, 2019

This is one of my favourite apps now. Allows me to customise every product any way I want it.
The support team is fantastic, and is always there.
Would definitely recommend 10/10

Dogify
Australia
About 2 months using the app
December 20, 2021

Aman was super helpful ! very intelligent and helped us see how we can utilise the app, awesome stuff !

StickerSupplyCo.
New Zealand
About 2 months using the app
Product Customizer replied December 21, 2021

Hello to our friends from StickerSupplyCo.

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

January 18, 2022

I used a competitor before using Product Customizer. Unfortunately, the competitor would create new variants, which eventually slowed down my website. In addition, Google Merchant Center warned me that my website price was different from my feed price, and I use an aftermarket feed app. Finally, after numerous warnings that Google would shut down our account, I was forced to look for a new solution. I tested other "Product Option" apps, which are all difficult to install and set up. There isn't a plug-and-play solution. Product Customizer was the easiest, but it is still not straightforward. I ran into some issues, and Sheniel responded quickly and resolved my problems. Customer service is friendly, quick, and knowledgeable. I am thankful I found them!

Emassagechair
United States
About 2 months using the app
Product Customizer replied January 18, 2022

Hello to our friends from Emassagechair

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Sheniel know that his assistance is greatly appreciated :-) We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Edited October 11, 2021

App works great- has a problem with our cart page talking to the app but Sheniel had some of the best customer service we have ever experienced. She got the issues resolved right away, and was very communicative to us during the process. Would HIGHLY recommend!

Rivalry Brews
United States
About 2 months using the app
Product Customizer replied October 12, 2021

Hello to our friends from Rivalry Brews

We’re pleased that Sheniel was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 1, 2022

The app is easy to install and customize. I had a little problem and their support was AMAZING!!!! They went above and beyond to help and solved the issue in no time.

Uniqcorn Exceptionnel
United States
About 2 months using the app
Product Customizer replied June 1, 2022

Hello to our friends from Uniqcorn Exceptionnel

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

March 12, 2022

Very good app, I had some difficulties installing but the team was able to help me by solving the problems. Registered mail

Cuddle Boutique
Italy
About 2 months using the app
Product Customizer replied March 15, 2022

Hello to our friends from Cuddle Boutique

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

January 28, 2019

This app is pretty dang good for what it does! It's great for companies who do any sort of custom designs, or put pictures on products for customers!

Kwazzy Apparel
United States
About 2 months using the app
June 14, 2016

Super awesome and patient support team!!!

Dpi On The Fly
United States
About 1 month using the app
April 8, 2020

他のアプリもたくさんためしましたがこれが1番表示速度が早いです。表示速度が遅いと、カスタム項目を入力せずにカートに入れることが出来るので非常に重要です。
またサポートも早くて丁寧です。 非常にオススメ。

フレブルライフ ストア
Japan
About 1 month using the app
Product Customizer replied April 9, 2020

Hello friends from フレブルライフ ストア!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 18, 2019

Kevon was an amazing help. I had a lot of small details that I needed to adjust and he did them all in a quick and timely fashion.

Moce Sports
Canada
About 1 month using the app
Product Customizer replied November 19, 2019

Hello friends from Moce Sports!

Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Kevon rocks for sure -- so glad he was an amazing help and the support was quick and timely!!" May Moce Sports be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team