Reviews (1,683)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add detailed customization options to products, ideal for businesses offering personalized items. They praise its user-friendly interface, seamless Shopify integration, and the creation of conditional forms with add-on pricing. The app's customer support is often commended for their proactive and responsive approach. Merchants also appreciate the live chat tech support for its efficiency. The app's reliability is proven by its long-term use by some merchants. The ability to create templates for mass application to products is a time-saver. Merchants have confidence in the team's commitment to continual improvement.

February 19, 2014

This App is amazing! I only wish I had found it sooner! It has solved and resolved all of the issues I was having!!

Klick & Klasp!
United States
14 days using the app
March 30, 2021

Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.

Uveink
Switzerland
14 days using the app
Product Customizer replied April 1, 2021

Hola a nuestros amigos de Uveink

¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-)

-Melissa y el equipo de soporte del personalizador de productos

September 18, 2013

The ease of use and implementation has been great! A few tweaks and your shop goes from good to great! Definitely eases the transition to shopify!

aimtire
United States
13 days using the app
December 17, 2019

The app works pretty well and makes it easy for customers to customize items with just a few clicks. Kevon on the support team was a huge help and quick in response. Would recommend.

NEU Gaming
United States
13 days using the app
Product Customizer replied December 17, 2019

Hello friends from NEU Gaming!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app works well and that Kevin was a huge help. We are pretty proud of both the app and our support team :-) May NEU Gaming be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

April 23, 2020

We've been using Product Options and Customizer for 3 years now. Our customization business relies on it! With our new site and new updates it's even cleaner and easier to use. Recommend!

Five Ultimate
United States
13 days using the app
Product Customizer replied April 24, 2020

Hello friends from Five Ultimate!

Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use :) We're pretty proud of it! Sure hope your Five Ultimate is extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 21, 2022

Best app and service ever; the team are amazing and so quick to respond and help! Thank you so much!

Ozrite – DIY Outdoor Blinds | Brisbane, Outdoor Shades, Patio Blinds, Awnings For Decks, Café Blinds, Ziptrak, Outdoor DIY Awnings Online
Australia
13 days using the app
Product Customizer replied November 22, 2022

Hello to our friends at Ozrite – DIY Outdoor Blinds | Brisbane, Outdoor Shades, Patio Blinds, Awnings For Decks, Café Blinds, Ziptrak, Outdoor DIY Awnings Online

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

October 12, 2022

Great support, helped to integrate with a 3rd party landing page builder for no extra costs. Highly recommended

Microstart Farming
Australia
13 days using the app
Product Customizer replied October 13, 2022

Hello to our friends at Microstart Farming

Thank you for the glowing review and the recommendation. We're so happy to hear that our support team helped to integrate with a 3rd party landing page builder. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 24, 2022

perfect app, great customer service, i didn't know how to install the app and they were very reactive and helped me install it

My Beloved
France
13 days using the app
Product Customizer replied February 24, 2022

Hello to our friends at My Beloved

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 26, 2022

Just installed the app and had to reach out to support for help in installing it and a bit of css styling. Support was great. Made the process very painless and got my options showing on my product page quickly. Very happy so far.

GemstoneJunkey.com
Canada
13 days using the app
Product Customizer replied March 2, 2022

Hello to our friends from GemstoneJunkey.com

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

Edited June 13, 2023

These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour.

These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff!

Thanks again

My Store
United Kingdom
12 days using the app
Product Customizer replied June 6, 2023

Hello to our friends at My Store

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team