Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

September 12, 2023

Great! Im currently using it to add customisation to my product. I encountered some problems, which was quickly solved after I wrote in my request for help. The support given is great and prompt. I highly recommend this app :)

The Little Meets
Singapore
21 days using the app
Product Customizer replied September 13, 2023

Hi There The Little Meets,

Thanks so much for your great review. We are very happy that you used our Customer Support free resources to assist you with your setup and that it was quickly resolved! We love to hear that Product Options and Customizer is helping your products stand out.

Stephanie and the Customer Support Team

March 29, 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Named Jewellery
United Arab Emirates
6 days using the app
Product Customizer replied April 1, 2024

Hi Named Jewellery,

Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

January 4, 2019

This app helped us create a custom product quickly and easily, but more important: the folks who built it were extremely helpful. Fast responses to requests and detailed explanations made all the difference - thanks!

Common Practice
United States
21 days using the app
November 3, 2021

I had an issue I needed fixing with the app, so I dropped them an email and they were so quick to help me and get it fixed! Thank you Yaneeke!

Hoadys
United Kingdom
20 days using the app
Product Customizer replied November 4, 2021

Hello to our friends from Hoadys

Josie, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries.

Cheers,
Pushpesh & the Product Customizer Support Team

July 29, 2020

This app is easy to use and provides a lot of functionality. The support was fast and friendly as well. Definitely recommend!

Sara Gabriel B2B
United States
19 days using the app
Product Customizer replied July 29, 2020

Hello to our friends from Sara Gabriel B2B,

Thanks a lot for leaving this GREAT review! We really appreciate it! Thanks as well for the kudos on our customer service! We wish your store all the best online!

Melissa & The Product Options & Customizer Team

March 28, 2022

I use this app for my custom pressed flower frames, where customers have to upload their photos in order for me to make it for them with their photo. It costs the same amount $ as having a third party form website and it makes my life so much easier. Their staff is great and quickly solves all of my problems. No complaints.

Mini Petal Prints
United States
18 days using the app
Product Customizer replied March 30, 2022

Hello to our friends from Mini Petal Prints

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Edited January 10, 2020

The support team are amazing. They attend to my needs quickly. Thanks to Steven for helping me with my concerns.

Arvenn Crafts
United States
18 days using the app
Product Customizer replied January 10, 2020

Hello friends from Arvenn Crafts!

Thanks SOOO much for the great review. Glad Steven got your issue resolved quickly. We work really hard to take extra-good care of every user, so your kudos mean a lot. Hope Arvenn Crafts makes BIG $$$ online!!

-Sean & The Product Options & Customizer Support Team

August 18, 2022

It does everything it claims it can do and more. Amazing app and incredible support from a talented team. If you need custom order fields this is the one to get

BloodDrag
United States
17 days using the app
Product Customizer replied August 19, 2022

Hello to our friends at BloodDrag

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Product Customizer Support Team

December 4, 2021

I opted for this app to help add up unlimited options to my online products, and I will say it's a perfect solution to what I was looking for. The online support agent, Aman M. really did a wonderful job in assisting me with the setup process.

NeatCrowns
United Kingdom
17 days using the app
Product Customizer replied December 7, 2021

Hello to our friends from NeatCrowns

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

January 21, 2024

10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know.

Thanks Olly.

SINK GOLF
United Kingdom
14 days using the app
Product Customizer replied January 23, 2024

Hi there SINK GOLF,

Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us!

The Support Team