Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

September 1, 2022

Good app and wonderful support. I ask for assistance and It was perfect. Thanks for everything. Best regaards

BeSCOUT
Belgium
16 days using the app
Product Customizer replied September 2, 2022

Hello to our friends at BeSCOUT

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

April 18, 2024

So far it is great:) The support team is very supportive with the questions I had for the app.

AEGI KOYA
South Korea
1 day using the app
Product Customizer replied April 23, 2024

Hi AEGI KOYA,

Thank for sharing your experience with us! We're happy to see you had a great experience with our team. Thanks again!

February 16, 2024

Super helpful support! We were able to add in custom options for a custom supplement pack which went great.

PrimeHealth
United States
10 days using the app
Edited March 4, 2024

Aman fixed everything very quickly and now my website looks perfect thanks again!

Hazy Daisy Vintage Pieces
United States
9 days using the app
Product Customizer replied March 1, 2024

Hello Hazy Daisy Vintage Pieces,

We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything!

The Support Team

April 21, 2022

They helped so much!! Such an amazing experience! I needed help so they hopped on a call with me and it well so smooth !

GreetTheGood
United States
15 days using the app
Product Customizer replied April 22, 2022

Hello to our friends at GreetTheGood

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues on a live call. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

October 4, 2023

Nicoz was great to work with. He had me up and running quickly and helped me correct a problem. Thank you so much!!

Mandy's Art Totes
United States
15 days using the app
Product Customizer replied October 6, 2023

Greetings Mandy's Art Totes,

It is great that you took the time to reach out when you needed assistance and Nicoz was able to fix what you needed. We strive to give the best customer support with the quickest turnaround. Thank you for leaving this review!

The Product Options and Customizer support team

December 13, 2022

Very uselful and good app. Works well and the customer service is fast and they are very helpul. Recommend

Ellyjewel
Finland
15 days using the app
Product Customizer replied December 14, 2022

Hello to our friends at Ellyjewel

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 11, 2019

The support team is really good and very active. I emailed support and they are really fast in responding back and help me fix the issue within an hour. :)

Tjewelry
Canada
15 days using the app
Product Customizer replied December 11, 2019

Hello friends from Tjewelry!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that you think the support team is "really good." We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 3, 2023

Had a few hiccups with integrating this with Shogun, but Aman helped me out. Excellent customer support, highly recommend this!

GP by Rodney Jason
Netherlands
15 days using the app
Product Customizer replied February 6, 2023

Hello to our friends at GP by Rodney Jason

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

March 30, 2021

Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.

Uveink
Switzerland
14 days using the app
Product Customizer replied April 1, 2021

Hola a nuestros amigos de Uveink

¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-)

-Melissa y el equipo de soporte del personalizador de productos