Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

December 2, 2021

Kevon was a great help and sorted my problems out very quickly and was very helpful, I would highly recomend.

THE INDIANA JONES STORE
United Kingdom
1 day using the app
Product Customizer replied December 3, 2021

Hi THE INDIANA JONES STORE,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer and we are so glad Kevon was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

-Tanu and The Product Customizer Support Team

November 3, 2022

Great Support, Great app nothing to complain about, took me some time to figure out but their support helped me out and i was all setup in no time

CozywithPets
Denmark
1 day using the app
Product Customizer replied November 8, 2022

Hello to our friends at CozywithPets

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 1, 2020

Steven was a great help in getting the app to work successfully when we were building our shop. He answered our questions and kept us informed as to what he was doing. Thank you Steve!

Julia Gash
United Kingdom
1 day using the app
Product Customizer replied July 1, 2020

Hello Julia!

We are ecstatic that our support team was extremely responsive and helpful to you. We wish you all the success with your store! :)

-Melissa & The Product Options & Customizer Team

March 29, 2019

Set up was quick after I added the app with their team installing for me within an hour or so. Had an issue with the options not displaying, this was fixed within about an hour too. Once I was up and running the app works exactly how I wanted it to so far and I look forward to seeing what else it can do.

Bee Equipment
United Kingdom
1 day using the app
Product Customizer replied April 1, 2019

Thanks for the great review! Yes, because every Shopify theme is different, we have to hop into every account for every new user of our app to make sure our app is syncing with their particular theme seamlessly. Thanks for giving us the hour or two needed to get it all in place! Enjoy and let us know if you have any questions or need any direction along the way :) -Sean & The Product Customizer for Shopify Support Team

July 13, 2022

I was having some problem with setting the app up on my Site. I contacted them and they were back with me in just a few minutes. They set everything up for me. The service was outstanding

Gift Basket Village
United States
1 day using the app
Product Customizer replied July 14, 2022

Hello to our friends at Gift Basket Village

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

November 29, 2021

This app did exactly what I did it to. Had a small issue with install but customer service was quick and fixed my issue! Would Recommended.

Preuss Pets
United States
About 24 hours using the app
Product Customizer replied November 30, 2021

Hi Preuss Pets,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

`Harish - Customer Success Team! :D Cheers!

March 3, 2019

It's awesome! I really like it! I used it for my shop with cases/t-shirts/mugs it works with everything!

Printery
Romania
About 23 hours using the app
June 9, 2022

This app is great, but I needed some help getting it setup with a 2.0 theme. Aman from customer support was great, and helped to resolve the issue very quickly by disabling the drawer option within the cart. Everything is working as expected. Thank you!

IOFX
United States
About 22 hours using the app
Product Customizer replied June 9, 2022

Hello to our friends at IOFX

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

July 22, 2022

It is a very awesome app, it is can help you make awesome products, and the team is very helpful! Highly recommend

TheRusticFurniture
United States
About 21 hours using the app
Product Customizer replied July 25, 2022

Hello to our friends at TheRusticFurniture

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation!

Tanu & The Product Customizer Support Team

April 28, 2023

Sono stati cordialissimi e mi hanno seguita in ogni mia richiesta, all'inizio avevo qualche difficoltà ma mi hanno mandato immagini e video tutorial direttamanete dal mio sito per spiegarmi. Grazie ancora!

CREARELAB
Italy
About 20 hours using the app
Product Customizer replied April 28, 2023

Ciao ai nostri amici di CREARELAB

Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e che il nostro team di supporto è stato in grado di aiutarti. Apprezziamo davvero la tua attività e siamo molto grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte!

Saluti,
Pushpesh e il team di supporto per la personalizzazione del prodotto