Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for businesses needing extensive customization, such as personalized gift shops. It simplifies managing product variations and enhances the shopping experience with features like drop-down lists and image uploads. The app integrates seamlessly with Shopify and offers robust customer support through chat, email, and Zoom, making it ideal for enhancing online store capabilities.
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Excellent plug-in for Shopify!! Beyond excellent customer service. The app functions perfectly in my store. The company reached out numerous times to ensure I was up and running and got it going for me within minutes. Highly recommend
Hello to our friends at The Wicked Stitch
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
The app is great but the support is what really shines. They are fast and very helpful with any problems I ran into and even help tailor it for me.
Hello friends from Trending Right Now!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Really a great support team that help you to enable this app and get it working for your needs. A great price and great service really make this one stand out!
Hello friends at 2019 IST! This is Sean, the Customer Success Manager with Product Customizer :)
We like to think that for what our app does, it's a great price and service. Glad it was a great tool for building out the 2019 IST shop! Thanks for leaving us the 5 Stars!!
-The Product Options & Customizer Team
The app is great - just what we needed! Support was also great.
Hi there Bath Junkie Houston,
Thank you for leaving us this great review! We love to hear that the app is working for you and that our support was able to assist you. We are here if you need us!
The Product Options & Customizer support team
Aman helped me in few sec...it is genius.Thank you so much .I had problem liquid error on the product page
Hello to our friends at Beau Paris
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Awesome Dev Team! Does everything we needed and Devs were super quick in helping us make a few cosmetic changes.
Hello to our friends at Little Squiffy
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our dev team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is perfect for my store, I have way too many variations for the products that I offer and Product Customizer makes everything so much easier. I love the feature that allows me to save a specific set of variants and then save it so I can apply it to another product! 5 stars all the way!
These Guys are awesome! The app works exactly as I need and they helped me adjust some things to fit to my store! Thanks guys!
This app generally provides a great deal additional function to my e-commerce store, and for that it's worth the price... However, the way product additions are calculated and displayed to the customer are pretty confusing. I'd prefer those calculations to be displayed differently, or not at all. The best part of this app is the lightening fast customer service and support. Whereas Shopify itself is doing a very poor job at support and follow up, Product Customizer steps in with nearly immediate follow-up and hassle-free resolution. I appreciate that!
Kelly Marie,
Thanks for this good review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Our business is all about customization with options for fabrics, colors, variants & sizes. After checking out several apps, we are very pleased to have chosen PO&C due to convinience and superb customer support. In our experience so far they have the most responsive team, not hesitant to answer our questions immeditately and caring enough to be investing hundreds of dollars into experience of our customers.
The issue we had was an added value option that wouldn't get removed from the cart on the mobile version without a user manually inserting a "0" value. Sean and the PO&C team were very enthusiastic about it and have invested more that our yearly subscribtion.
That tells a lot about a client satisfaction orientation of this app developer business. Very impressed with their attitude and sure that this kind of approach will be attracting great results for all - their clients and the clients of their clients ))
This is Sean, the Customer Success Manager with Product Customizer :)
We super-appreciate you taking the time to leave this awesome review for our team. Our dev team worked hard to fix your issue and we had a celebration moment when it was. Convenience and great support is what we do! Hope your store is massively successful!
Sean Hyatt, Customer Success Manager, Product Options & Customizer