Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly design, and reliable performance, especially for personalized products. They value the time-saving template feature and compatibility with Shopify 2.0 themes. The customer support team is praised for their efficiency and proactive live chat service. The app offers a free plan for testing or single product use and is continuously improved, instilling confidence in its future potential.

May 17, 2022

A great tools to add in your customizable product, use on pagefly and integrate to my debutify theme not success for the firs time but customer service help me to resolve the issue, great service

Paws Lab
United States
3 days using the app
Product Customizer replied May 18, 2022

Hello to our friends at Paws Lab

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

June 17, 2015

This app is exactly what I need and then some. I'm writing a second review because of the outstanding customer service provided. There were a couple of minor issues that needed to be addressed and they were --- within minutes!

4rails Com
United States
2 days using the app
June 2, 2023

Really good app. Customer service is really helpful too, they reply super fast and are really responsive. Got my issue fixed in minutes. Would 10000% recommend!

Luxe Life Lingerie
United Kingdom
2 days using the app
Product Customizer replied June 5, 2023

Hello to our friends at Luxe Life Lingerie

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

Edited March 31, 2023

The customer service is quick and very helpful - really appreciated the help as I was very frustrated and they solved my issue(That was my fault) very quickly. (Aman is who helped me)

Maezer's Lasers
United States
2 days using the app
Product Customizer replied April 3, 2023

Hello to our friends at Maezer's Lasers

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

June 22, 2023

This app looks like it will work well for us. The Support we received was awesome and Nicoz helped set things up! Thank you Nicoz!

Tigershark
Australia
2 days using the app
Product Customizer replied June 26, 2023

Hello to our friends at Tigershark

Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Stephanie & The Product Customizer Support Team

May 28, 2016

The app is easy to use. It's easy to apply the custom options to many or even all products in your shop at once.
When a customer doesn't check a required box, it flashes on that box. Everything about the app looks and feels very sleek and clean. Love it and glad we found it!

Outfab
United States
2 days using the app
September 8, 2022

Happy to use this app! I had some trouble with installing it with my theme but the team helped me very well and quickly too!

Barx Dogs
Netherlands
2 days using the app
Product Customizer replied September 9, 2022

Hello to our friends at Barx Dogs

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

August 24, 2022

Great Fast Support! I had trouble setting up on the free trial and they had it fixed within minutes as I gave collab access. Thanks

NEVANNA BLU - Be Like U
United Kingdom
2 days using the app
Product Customizer replied August 25, 2022

Hello to our friends at NEVANNA BLU - Be Like U

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

October 7, 2021

Overall, this is a solid app. It offers the extra bells and whistles that enrich the user's shopping experience. The key feature we wanted was the image upload ability, to allow the user to see the image they uploaded to our shopify store. I myself was unable to get this feature to work. Luckily, their support team was reactive to my request. I sent them screenshots and they were able to troubleshoot the issue with the theme. They QUICKLY fixed the problem. Our team is so happy to have this feature now. Great app, and easy peasy good support. Thanks again to Pushpesh! :)

Aquaproof Paper
United States
2 days using the app
Product Customizer replied October 12, 2021

Hello to our friends from Aquaproof Paper

Jen, Thank you so much for taking out the time to leave such a wonderful review. We are elated that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

September 4, 2015

Thanks for your help! Always a fast and professional service with you guys!

Tag Canada
Canada
2 days using the app