Reviews (1,783)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

March 30, 2021

Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.

Uveink
Switzerland
14 days using the app
Product Customizer replied April 1, 2021

Hola a nuestros amigos de Uveink

¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-)

-Melissa y el equipo de soporte del personalizador de productos

September 27, 2023

I highly recommend this app if you are looking to add multiple variations and selections for your items. It does take a little finesse to figure out the technique to getting your variations and conditional logic set up to exactly how you want it, however their customer service chat feature is extremely helpful, and the agents are very helpful. I have not hesitated to reach out to them when I needed assistance and had questions.

Here For The Tee
United States
14 days using the app
Product Customizer replied October 2, 2023

Greetings Here For The Tee,

We appreciate you taking the time to leave us this great review and we are glad that you reached out to us for support on setting up your variations and conditional logic. That is what we are here for and we strive to be available and able to assist you with whatever you need to be successful with your app.

The Product Options & Customizer Support Team

April 8, 2024

The person who helped me was great. I sell personalized party supplies and needed multiple customized fields for my customers to enter in their information.

He was able to set it up in about 30 minutes or less for me. Thanks so much!

Modrn Bliss Creations
United States
3 days using the app
Product Customizer replied April 10, 2024

Hi Modrn Bliss Creations,

Thanks for taking the time to leave us this nice review! We take great pride in offering the best service possible and are thrilled to hear that we've hit the mark here. Thanks again!

December 17, 2019

The app works pretty well and makes it easy for customers to customize items with just a few clicks. Kevon on the support team was a huge help and quick in response. Would recommend.

NEU Gaming
United States
13 days using the app
Product Customizer replied December 17, 2019

Hello friends from NEU Gaming!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app works well and that Kevin was a huge help. We are pretty proud of both the app and our support team :-) May NEU Gaming be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

April 23, 2020

We've been using Product Options and Customizer for 3 years now. Our customization business relies on it! With our new site and new updates it's even cleaner and easier to use. Recommend!

Five Ultimate
United States
13 days using the app
Product Customizer replied April 24, 2020

Hello friends from Five Ultimate!

Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use :) We're pretty proud of it! Sure hope your Five Ultimate is extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

September 11, 2023

Parfait Nicoz est vraiment le boss !

Rubyquality
France
13 days using the app
Product Customizer replied September 13, 2023

Bonjour Rubyquality,

Merci d’avoir laissé cette excellente critique! Nous apprécions que Nicoz ait pu vous aider et vous faciliter la vie! Nous espérons que Product Options et Customizer vous apporteront tous les avantages dont vous avez besoin pour votre magasin.

Stephanie and the Customer Support Team

November 21, 2022

Best app and service ever; the team are amazing and so quick to respond and help! Thank you so much!

Ozrite – DIY Outdoor Blinds | Brisbane, Outdoor Shades, Patio Blinds, Awnings For Decks, Café Blinds, Ziptrak, Outdoor DIY Awnings Online
Australia
13 days using the app
Product Customizer replied November 22, 2022

Hello to our friends at Ozrite – DIY Outdoor Blinds | Brisbane, Outdoor Shades, Patio Blinds, Awnings For Decks, Café Blinds, Ziptrak, Outdoor DIY Awnings Online

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

October 12, 2022

Great support, helped to integrate with a 3rd party landing page builder for no extra costs. Highly recommended

Microstart Farming
Australia
13 days using the app
Product Customizer replied October 13, 2022

Hello to our friends at Microstart Farming

Thank you for the glowing review and the recommendation. We're so happy to hear that our support team helped to integrate with a 3rd party landing page builder. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 5, 2023

Kjapp og god hjelp

Fabslove.com
Norway
13 days using the app
Product Customizer replied September 6, 2023

Hello Fabslove.com,

Thank you for the great review! We are glad that we could provide you with good, quick support to assist your store needs.

Stephanie and the Customer Support Team

February 24, 2022

perfect app, great customer service, i didn't know how to install the app and they were very reactive and helped me install it

My Beloved
France
13 days using the app
Product Customizer replied February 24, 2022

Hello to our friends at My Beloved

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team